Sales Technology & Salesforce Administrator

Description

The Opportunity

At Hitachi Energy, we’re accelerating the transition to a sustainable energy future—and we need innovative minds to help us get there. As our Sales Technology & Salesforce Administrator , you’ll play a pivotal role in empowering our sales teams with the tools, data, and insights they need to succeed. This is more than a technical role—it’s a strategic enabler that bridges technology and business outcomes. Role we based in the Raleigh, NC area.

You’ll be the go-to expert for Salesforce optimization, integration, and user enablement across our global sales ecosystem. From architecting seamless integrations with SAP and RFQ tools to driving adoption through training and coaching, your work will directly influence how we engage with customers, manage opportunities, and forecast growth. You’ll collaborate with cross-functional teams, champion data integrity, and help shape the future of digital sales operations in the power industry.

If you’re passionate about CRM systems, thrive in dynamic environments, and want to make a real impact in a company that powers the world—this is your opportunity to shine.

How You’ll Make an Impact

• Optimize Salesforce performance, usability, and scalability.
• Architect integrations with SAP, RFQ tools, and third-party platforms.
• Manage support tickets and enhancement requests.
• Design and deliver training programs for Salesforce users.
• Enforce data governance standards across CRM records.
• Collaborate with analytics teams to support KPI reporting.
• Generate dashboards and insights using Power BI and Salesforce.
• Promote continuous learning and tool adoption across teams.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Bachelor’s degree in Business, Information Systems, or related field.
• Minimum 3 years of experience in Salesforce administration.
• Salesforce Administrator certification required.
• Strong understanding of CRM data, CPQ, and forecasting.
• Skilled in Salesforce; Power BI or Einstein Analytics is a plus.
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
• Health Care: medical (PPO, CDHP with HSA, HMO), dental, and vision.
• Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance.
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance.
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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