Shift Leader

Chick-fil-A
Wilson, NC

Cleaning Team Shift Leader at Chick-fil-A Wilson

Are you looking for a full-time leadership position in a positive work environment , and a chance to make a difference ? Chick-fil-A Wilson is hiring a Cleaning Team Shift Leader to help maintain a safe, spotless, and guest-ready restaurant while coaching and leading your team to success.

At Chick-fil-A, we're more than just a restaurant we're a team focused on growth, service, and community impact . Join our family and develop leadership skills, team management experience, and opportunities for career advancement .

Position Requirements:

  • Must be 18 years or older
  • Able to lift 50+ pounds , bend, and squat
  • Dependable, trustworthy, and reliable transportation
  • Evening availability (5 PM 12:30 AM required)

Core Values:

  • Team Oriented: Treats everyone with honor, dignity, and respect
  • Positive Attitude: Brings energy and optimism to every shift
  • Strong Communication: Shares ideas clearly and effectively
  • Servant Spirit: Demonstrates a heart for serving guests and teammates
  • Integrity: Reliable, honest, and accountable in all tasks
  • Humility: Willing to learn, grow, and support others
  • Fast Learner: Adapts quickly and embraces new challenges
  • Sense of Urgency: Works efficiently and stays focused on priorities

Job Responsibilities:

  • Lead the cleaning team during evening shifts, ensuring all tasks are completed efficiently
  • Create and communicate a daily task plan to the team
  • Ensure correct cleaning procedures, chemicals, and equipment are used
  • Coach, train, and hold team members accountable to Chick-fil-A cleanliness standards
  • Perform and oversee top-to-bottom walkthroughs and complete checklists nightly
  • Communicate results to Operations Leader for accountability
  • Maintain a clean, organized, and safe work environment at all times
  • Serve as a role model , leading by example to push the team toward efficiency

Disclaimer: The above is a summary of typical job functions and is not exhaustive or comprehensive of all possible responsibilities.

Success Factors:

  • Store is consistently clean and guest-ready
  • Cleaning spot checks meet standards
  • Team consistently finishes on time
  • Combined Cleanliness CEM ranking within top 20%

Expectations:

  • Works majority of time in Heart of House to ensure speed and effectiveness
  • Checks on Front Counter periodically to ensure efficiency
  • Pushes team to work quickly and accurately
  • Leads the team by being the best on the team
  • Corrects any issues pointed out by other leaders

Benefits:

  • Free Meals & Beverages Each Shift
  • Career Growth & Leadership Opportunities
  • Personal Life Coaching
  • College Scholarships Available
  • Education Reimbursement

Location: 95 & 264 [NC]

Don't miss out on this exciting opportunity to be a part of the Chick-fil-A family! Apply now and start your journey towards a rewarding career.

Work Schedule:

  • Monday to Friday
  • Weekend availability
  • Night shift
  • 8 hour shift
  • Holidays

Benefits:

  • Employee discount
  • Paid training
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Referral program
Posted 2026-03-15

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