Payroll Clerk

Job Description

Job Description

CAP3 is seeking a Payroll Clerk to join our team in Wilmington, NC. This is an on-site role and is not remote. If you're looking to grow in a dynamic, team-focused environment, this role is for you. At CAP3, you'll do meaningful work everyday while helping real businesses succeed.

The Payroll Clerk is responsible for processing payroll accurately and on time for multiple clients, maintaining payroll records, and supporting compliance with federal, state, and local payroll regulations. This role requires attention to detail, confidentiality, and strong communication skills to interact with clients and internal teams effectively.

Essential Functions/Responsibilities

• Process payroll for multiple clients accurately and on schedule.

• Maintain/Update payroll records, including employee information, tax withholdings, benefits, and deductions in the payroll platform.

• Calculate/Enter wages, overtime, bonuses, and commissions in accordance with client policies and compensation plans.

• Ensure payroll tax filings and reports to federal, state, and local agencies are submitted and saved in client files.

• Respond to client inquiries regarding payroll, deductions, and other related issues.

• Enter the journal entries related to the payroll processing.

• Reconcile payroll accounts and assist with month-end and year-end payroll reporting.

• Maintain confidentiality of sensitive employee and client information.

• Support clients with payroll audits and compliance inquiries as needed.

• Collaborate with internal accounting teams to ensure seamless client service.

Our Core Values - The CAP3 Edge

Empowerment - Unleashing Potential

We enable people to achieve more than they imagined possible.

Diligence - Precision with Purpose

We take ownership of our work and deliver with discipline and excellence.

Generosity - Above and Beyond

We give more than expected in every interaction - with our clients and each other.

Excellence - Setting the Standard

We push for world-class results that make a real impact.

Required Skills/Abilities

• Proficient with Microsoft Excel

• Ability to adapt to new technology

• Strong attention-to-detail

• Professional organizational and communication skills

• Discretion, integrity, and high ethical standards, Ability to maintain strict confidentiality and handle sensitive information.

• Welcoming of feedback/coachable

• Committed to ongoing personal and professional growth

• Multi-tasker

• Positive attitude

• Flexible, able to prioritize and manage time well

• Desire to serve and deliver exceptional client service

Preferred Skills/Abilities

• Knowledge of benefits administration and retirement plan deductions.

• Familiarity with client-facing accounting or professional services environments.

• Comfortable with Microsoft Teams and various other web-based applications.

Education and Experience

• Associate degree in accounting or finance, bachelor’s degree preferred.

• 1–3 years of payroll experience, preferred.

• Knowledge of payroll software (e.g., QuickBooks, ADP, Gusto, or similar).

If you're ready to take the next step in your career, we'd love to hear from you. Please apply by Friday, March 27, 2026.