IT Solutions Manager

Title: IT Solutions Manager

Location: Charlotte, North Carolina

Salary: $120000 - 150000 / Year (FTE exempt)

No sponsorship available

Benefits:

• Health Insurance
• Disability Insurance
• Life Insurance
• Retirement Plans (like a 401(k))
• Paid time off (PTO) including vacation and sick days

Summary:

The IT Solutions Manager leads the design, implementation, and optimization of enterprise business systems across multiple distribution, service, and assembly divisions. This hands-on role bridges technology and operations, ensuring ERP and related solutions drive measurable efficiency, accuracy, and growth across the organization.

Key Responsibilities

• Design and implement ERP solutions aligned with core business processes in distribution, procurement, assembly, service, and finance.
• Act as the primary liaison between IT and business units, translating operational needs into scalable technical configurations.
• Lead integration efforts between ERP platforms and external systems such as CRM, eCommerce, warehouse management, and reporting tools.
• Collaborate cross-functionally to document workflows, data mappings, and system requirements.
• Oversee system configuration, data integrity, and performance throughout implementation and post-go-live support.
• Identify opportunities to streamline processes and improve efficiency using automation and analytics.
• Provide technical leadership and mentorship to team members while fostering a collaborative culture.
• Ensure compliance with internal controls and maintain high standards of documentation and communication.

Leadership & Management

• Build, lead, and develop a team of ERP and business systems specialists.
• Set clear goals, monitor performance, and support continuous professional growth.
• Align team objectives with organizational strategy and track progress through defined KPIs.
• Analyze challenges, make informed decisions under pressure, and guide the team through change.
• Prepare progress reports and communicate results to senior leadership.

Qualifications

• 5+ years of hands-on experience with ERP or enterprise system implementations, ideally across multiple sites or brands. (Epicor Profit 21)
• Strong understanding of business processes in logistics, distribution, and operations.
• Proficiency with SQL and large data sets; familiarity with system integrations and cloud-based ERP environments.
• Excellent stakeholder communication, documentation, and project management skills.
• Bachelor’s degree in Information Systems, Computer Science, or a related discipline (or equivalent experience).

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.