Senior software engineer service engineering

About the Job

Red Hat Engineering is seeking a Senior Software Engineer to join the ROSA (Red Hat OpenShift on AWS) Service Engineering team. This team builds and maintains the software that powers the Red Hat OpenShift on AWS platform.

In this role, you will help develop and enhance platform capabilities while ensuring reliability, security, and scalability. You'll collaborate closely with engineers, Site Reliability Engineers (SREs), and members of the open source community, making strong technical expertise and communication skills essential.

Please note that this role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What You'll Do

• Contribute to the development of various project around OpenShift customer services that enable customers and SRE teams to manage OpenShift clusters effectively

• Design, develop, and guide new feature implementation, primarily using Golang

• Maintain high product quality through peer code reviews, CI/CD practices, and security response efforts

• Collaborate with team leads, architects, and engineers on product design and system architecture

• Work closely with Red Hat's global customer support and partner teams to help diagnose and resolve customer issues

What You'll Need

• 5+ years of experience working in a Linux environment

• Proficiency in at least one programming language such as Golang, Python, Java, C, or C++ Experience with microservices architecture, including APIs, versioning, monitoring, and related concepts

• Hands-on experience with container technologies (Kubernetes, OpenShift), virtualization, or distributed systems

• Experience working with at least one major cloud provider: AWS, GCP, or Azure

• Strong problem-solving skills with the ability to deeply analyze technical challenges and deliver solutions

• Excellent communication and collaboration skills with strong attention to detail

• Ability to learn new technologies quickly

• Strong written and verbal communication skills in English

• Bachelor's degree in Computer Science or equivalent professional experience

Following Is Considered a Plus

• Background in DevOps or Site Reliability Engineering (SRE)

• Experience contributing to or maintaining open source projects

#LI-EK1

The salary range for this position is $118,600.00 - $195,680.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

? Comprehensive medical, dental, and vision coverage

? Flexible Spending Account - healthcare and dependent care

? Health Savings Account - high deductible medical plan

? Retirement 401(k) with employer match

? Paid time off and holidays

? Paid parental leave plans for all new parents

? Leave benefits including disability, paid family medical leave, and paid military leave

? Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected] . * * General inquiries, such as those regarding the status of a job application, will not receive a reply.