Director of IT
Aurorium
Greensboro, NC
Company Overview Aurorium is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include healthcare, personal & home care, mobility, infrastructure, and paper & packaging. A Responsible Care company, Aurorium follows the highest regulatory standards across all manufacturing facilities. The company’s global integrated supply chain offers the customer product consistency, easy access, supply security, and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control, and safety. Description As Global Director of IT, you will serve as a key strategic and operational leader within Aurorium’s worldwide technology organization. In this high-visibility role, you will transform our IT function into a customer-centric, innovative, and highly efficient strategic partner, creating real value for the business. Your mandate is to develop and execute strategies that prioritize customer needs, delivering both immediate results and long-term programs that position Aurorium as a trusted business ally. You will lead efforts to reimagine IT operations, drive cultural change, and thrive in a fast-moving, global environment—combining flawless day-to-day execution with proactive strategic thinking. Partnering closely with business leaders, stakeholders, and external partners, you will spearhead IT innovation initiatives, operational-excellence processes, and cost-efficient service performance across our global network. The ideal candidate blends high-level strategic vision with detailed roadmaps and strong partnerships to deliver measurable business outcomes and accelerate Aurorium’s digital transformation. The Director leads a high-performing IT team, delivers secure and scalable technology solutions, and partners with senior leadership to execute a customer-focused IT strategy that generates measurable business results. Job Details Location: Role can be based at one of our locations, Midlothian, TX, Pasadena, TX or Indianapolis, IN. Role Specific Responsibilities Strategic Leadership & Business Alignment
- Develop and execute a comprehensive IT strategy that supports Aurorium’s growth, efficiency, and customer-centric objectives.
- Collaborate with executive and functional leaders to identify technology opportunities that enable competitive advantage and revenue growth.
- Drive annual IT planning and budgeting processes to ensure investments align with strategic priorities and deliver measurable ROI.
- Monitor technology trends and emerging innovations to proactively recommend solutions that advance business capabilities.
- Oversee global IT operations, ensuring high availability, performance, and security of core systems including ERP (SAP), CRM (Salesforce), SAGE, Intelex and enterprise collaboration platforms.
- Lead the modernization of legacy systems and migration to scalable cloud-based infrastructure and applications.
- Implement robust IT service management practices to provide responsive support, minimize downtime, optimize cost and meet defined SLAs.
- Lead the development and testing of disaster recovery and business continuity plans.
- Champion a service-first IT culture that delivers seamless, reliable, and user-friendly technology for both internal employees and external customers.
- Partner with the functional teams to deploy digital tools and customer portals that enhance engagement and transparency.
- Monitor and improve customer and user satisfaction metrics, using feedback to drive continuous improvement.
- Build and lead a high-performing, globally distributed IT team, fostering a culture of collaboration, innovation, and accountability.
- Provide mentorship and career development opportunities to strengthen technical expertise and leadership capabilities.
- Establish clear performance metrics and conduct regular reviews to ensure team alignment with business objectives.
- Promote diversity, equity, and inclusion to drive creativity and innovation within the IT organization.
- Establish and enforce IT governance frameworks for project and portfolio management, ensuring on-time, on-budget, and high-quality delivery.
- Oversee cybersecurity strategy and operations to protect data, systems, and intellectual property against evolving threats.
- Ensure compliance with global regulations including GDPR, CCPA, and industry-specific standards.
- Manage vendor relationships and negotiate contracts to optimize service levels and cost efficiency.
- Drive enterprise data strategy and governance to ensure integrity, accessibility, and security across the organization.
- Develop advanced analytics capabilities and business intelligence dashboards to support data-driven decision-making.
- Partner with business units to identify key metrics and enable predictive analytics for proactive business planning.
- Complies with company Health, Safety and Environmental policies, procedures, and arrangements
- Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
- Acts in a safe and responsible manner at all times
- Active participation in continuous improvement activities
- Participates in problem-solving
- Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
- Assists in the training, mentoring, and assessment of other team members
- Exercises autonomy and judgement subject to overall direction or guidance
- Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.
- 12+ years of progressive IT leadership experience, including at least 7 years in global roles.
- Demonstrated success in leading technology-enabled transformations and executing strategic IT initiatives.
- Strong experience with ERP systems (SAP required) and Salesforce in a manufacturing environment.
- Chemical or manufacturing industry experience is strongly preferred.
- Improvement in internal user and customer satisfaction scores.
- On-time and on-budget delivery of strategic IT projects.
- Reduction in system downtime and incident resolution times.
- Increase in adoption of data analytics and digital tools across business units.
- Measurable development and retention of high-performing IT talent.
- Strategic Vision: Ability to translate business goals into technology strategies that drive growth and customer value.
- Technical Expertise: Broad knowledge of enterprise applications, cloud infrastructure, cybersecurity, and emerging technologies.
- Operational Excellence: Proven track record in managing complex global IT operations and delivering reliable, scalable systems.
- Leadership & People Management: Strong skills in building, mentoring, and leading high-performing, globally distributed teams.
- Financial Acumen: Experience managing multi-million-dollar budgets and optimizing technology investments for ROI.
- Communication & Influence: Exceptional ability to convey complex technical concepts to non-technical stakeholders and influence decision-making across all levels.
- Change Management: Expertise in guiding organizations through digital transformation and cultural change
- Embodies the core values of Aurorium:
- credible: keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
- outcome-oriented: adheres to an unparalleled standard of excellence in everything they do, to deliver results with real impact
- driven: passionate about delivering authentic, world-class experiences that engage customers and inspire greatness
- empowered accountability: empowered to achieve common goals and accountable for delivering performances and results that exceed standard.
Posted 2025-12-26
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