Night Audit - Part Time
- Guest Service Excellence : Provide friendly and efficient service to guests during the overnight shift, including checking in/out guests and responding to inquiries or concerns.
- Night Audit Procedures : Perform the night audit function by reviewing and reconciling daily transactions in the hotel's property management system, ensuring accuracy in guest accounts, charges, and payments.
- End-of-Day Reports : Prepare financial reports for the hotel, including room revenue, adjustments, taxes, and fees. Ensure that all charges are posted correctly and the system is balanced.
- Cash Handling : Maintain accurate cash drawers, process payments, and manage any discrepancies. Securely handle guest payments and other financial transactions.
- Security and Safety : Ensure the safety and security of hotel guests, staff, and property overnight. Conduct regular checks of the premises, including entrances and public spaces.
- Communication : Communicate with other hotel departments (e.g., housekeeping, maintenance) to relay guest requests, issues, or follow-up needed during the night shift.
- Miscellaneous Duties : Handle any guest requests or situations that may arise during the night, such as wake-up calls, reservations, or special accommodations.
- Previous experience in a front desk, guest services, or hotel operations role preferred.
- Strong attention to detail and organizational skills.
- Basic knowledge of accounting and financial procedures.
- Ability to work independently and manage time effectively.
- Excellent communication and interpersonal skills, both verbal and written.
- Proficiency in Microsoft Office and hotel property management systems (PMS).
- Ability to handle multiple tasks and remain calm under pressure.
- Ability to work overnight shifts, including weekends and holidays.
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