Operations & Launch Manager
- Project management of new clinic launches, ensuring each project is delivered on time and to specification
- Assist with team training and other setup tasks for new sites
- Effectively manage, review, and extract valuable insights from the financial and analytical data of multiple clinics
- Regularly collaborate with operations, leadership, and other members of the company to execute on strategic projects designed to improve existing clinics
- Harness a wide range of data sources and information to identify opportunities for improvement and develop strategies to implement processes across multiple or all clinics within the organization
- Regulatory compliance for new sites, ensuring compliance with OSHA, DEA, state/federal regulations, etc.
- Detail-oriented
- Highly proactive (self-starter) and efficient (gets a lot of stuff done)
- Analytical skills, including the ability to interpret data, question the results, generate insights, and construct solutions
- Excellent project management and organizational skills, including the ability to handle multiple projects simultaneously
- Innate desire to constantly improve and grow things
- Reliable, trustworthy, honest, and highly communicative
- Tech-savvy and particularly competent with Google Sheets, Excel, and G Suite
- Prefer candidates with previous veterinary management or healthcare operations experience, or a detailed understanding of veterinary operations workflows
- Bachelor’s degree
- Willing to travel up to 50% of the time
- Based in Raleigh-Durham, NC (preferred)
- Ability to lift 50+ pounds
- Competitive salary
- Health, vision, and dental insurance
- Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance
- Paid time off (PTO)
- Mental wellness subscription
- Parental leave
- 401K + match
- Commitment to professional and personal development through mentorship
- Pet care discounts
- Dare to Care: Doing what is easy isn’t always right. Doing what is right isn’t always easy. So we show up. We give a sh!t. Even when clients don’t deserve our best, even when a conversation is uncomfortable, we approach situations with courage, empathy, and authenticity. “We care enough to have tough conversations and we handle tough conversations with care.”
- The Details Matter: Our standards are reflected in every detail, and those details matter. The client will never forget the hug you gave when they said goodbye to their best friend. That blanket may mean the difference between an hour of comfort for a pet versus an hour of fear. The smell or site of a dirty rug may mean the difference between a great first impression versus skepticism of our entire team.
- Truss One Another: To be accountable to the success of the team means we’re accountable to the success of each other. We have our teammates’ backs. We catch each other's’ mistakes. We challenge each other to improve and be the best versions of ourselves.
- Bowl Half Full: Your dog doesn’t go through life believing his bowl is half-empty. We see the good in others and in each other, we see opportunities in challenges, we meet discomfort with good humor, and when we find closed doors, we kick them open or make new ones.
Recommended Jobs
Holistic Financial Advisor
Stone Press Financial Group is looking to align with an Experienced Financial Advisor to join our team. You will spend your day talking to clients about their financial objectives and risk tolerance …
Mgr, APP-Clinical (Pediatrics & Neonatal)- Raleigh
Overview: The Mgr, APP Clinical is responsible for operational performance, and appropriate development of their advanced practice providers (NP, PA, CNM) within their group/team/division in a triad p…
LCAS, LPC, LCMHC
Addiction Recovery Medical Services is in need of a Contracted / Full or Part time Licensed Counselor for a Medicated Assisted Opioid Treatment Program. Addiction Recovery Medical Services (ARMS) …
Family Medicine Physician -Live Near the Beach!
Growing healthcare system is seeking a Family Medicine physician to work in the Greenville, NC Area! (1h30 from Raleigh, NC) Easy access to the beautiful beaches of North Carolina! Contact: Raym…
Owner-operator Van Truckload team truck driver
Join Schneider's elite group of Owner-operator Van Truckload Team Truck Drivers, where you'll embark on fulfilling transportation and logistics roles while driving across the country. Together with a …
Mainframe - Technology Service Specialist - Assistant Vice President
Position Overview Job Title Mainframe – Technology Service Specialist Corporate Title Assistant Vice President Location Cary, NC Who we are In short – an essential part of Deuts…
Remote Travel and Marketing Coordinator
Title: Travel and Marketing Coordinator – Join Our Award-Winning Travel Team **Are you passionate about travel and marketing? Do you love the idea of combining creativity with customer service to …
HOTWORX Matthews-General Manager
General Manager – HOTWORX® Matthews, NC Full-Time | $17/hr + Commission Location: Matthews, NC Job Type: Full-Time Compensation: $17/hour + commission + bonus potential About HOTWORX® M…
Sales Representative - Uniform
Requisition Number: 215607 Job Description Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Uniform Division. Responsibilities include p…
Strategic Operations Director for Member Services
A nonprofit organization in Raleigh, NC is seeking a Chief Operating Officer (COO) to provide strategic leadership and operational oversight of the North Carolina State Firefighters Association. The …