Program Coordinator II - Compliance Officer

Agency Dept of Insurance

Division

Industrial Commission

Job Classification Title

Program Coordinator II (NS)

Position Number

60080699

Grade

NC10

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work

Mission of the Industrial Commission

The North Carolina Industrial Commission is vested as a court of exclusive and original jurisdiction by the General Assembly to adjudicate and administer the North Carolina Workers' Compensation Act. The Industrial Commission processes over 65,000 workers' compensation injury reports and claims filed annually under the Act. This responsibility includes overseeing and providing for the trial of contested cases as well as administering non-contested cases. Workers who are injured by accident on the job or who contract an occupational disease receive disability and medical benefits as ordered by the Industrial Commission. The Industrial Commission is also a court of original jurisdiction for litigating tort claims against the State under the North Carolina State Tort Claims Act. Additionally, the General Assembly has mandated the Industrial Commission to provide an adjudicated process for Childhood Vaccine-Related Injury claims and Compensation to Persons Erroneously Convicted of Felonies. It acts as a court of exclusive and final jurisdiction for death claims made by families of law enforcement officers, fire fighters, rescue squad workers and civil air patrol members arising under the Public Safety Employees' Death Benefits Act. Each of these adjudicatory systems requires administration of contested and uncontested claims, review of agreements, and supervision of payment of benefits.

Program Coordinator II - Compliance Officer - 60080699
Salary Recruitment Range $43,267 - $44,565
Salary Grade: NC10

This position currently qualifies for a hybrid telework option with routine office and remote workdays.

The posting will close at 11:59 p.m. the night before the closing date.

Primary Purpose of the Organizational Unit

The Compliance Division of the North Carolina Industrial Commission works with businesses operating in North Carolina to ensure compliance with the insurance requirements of the Workers' Compensation Act. The Compliance Division handles civil cases involving employers who are non-insured in violation of N.C. Gen. Stat. § 97-93 and N.C. Gen. Stat. § 97-94. An employer is non-insured if the employer has the requisite number of employees pursuant to N.C. Gen. Stat. § 97-2 and does not carry workers’ compensation insurance or does not obtain certification from the Commissioner of Insurance as a self-insured employer.

The Compliance Division investigates referrals to determine whether an employer is compliant with the Workers’ Compensation Act. If the investigation establishes that the employer is subject to the Workers’ Compensation Act, an administrative penalty can be assessed for the period of time during which the employer was not insured and was subject to the Act. The Compliance Division also assists the North Carolina Department of Justice with the enforcement and collection of penalty assessments and facilitates adjudication of contested penalty cases and settlements.

Primary Purpose of the Position

The Compliance Officer is responsible for investigating the insurance coverage status of employers in North Carolina to ensure compliance with Chapter 97 and other applicable insurance requirements. The Compliance Officer reviews data analytics from various State information systems and identifies potentially non-compliant employers. Additional information is then requested from the identified employers and other State agencies to determine the employers’ insurance status. Recommendations are made for civil penalty assessments against noncompliant employers in accordance with the provisions of Chapter 97.

Professional level work is required to review the insurance coverage status of identified employers to determine if the employer is subject to and in compliance with Chapter 97. The Compliance Officer evaluates policy forms, addenda, payroll records, corporate filings, and related factors to determine compliance with statutory provisions. The Compliance Officer applies insurance law, department regulations and appropriate procedures to ensure compliance with Chapter 97. Work is reviewed and evaluated by a supervisor through meetings, reports, and a detailed review of completed work assignments.

Knowledge Skills and Abilities/Management Preferences

• A minimum of two years of significant compliance or investigation experience working independently.

• Demonstrated experience applying provisions of a statute, rule, or policy to a situation.

• Demonstrated experience reviewing and analyzing information from different information sources to address issues and determine the sufficiency of the information.

• Demonstrated computer skills and considerable experience using common Microsoft Office suite programs, including Microsoft Word, Microsoft Excel, and Microsoft Outlook.

SKILLS ASSESSMENT WILL BE ADMINISTERED DURING THE INTERVIEW

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from appropriately accredited institution and one year of experience related to the area of assignment; or an equivalent combination of training and experience.

Benefits of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

Learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits

Supplemental and Contact Information:

For consideration for this vacancy, all applicants must complete an online application using the “APPLY” button above.

To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.

***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.


The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

• Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
• Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
• Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Gretchen Marie Senez

Recruiter Email:

[email protected]