Inside Sales Representative (Machine Control) - Remote

Get It - Marketing
Wake County, NC
Remote Inside Sales Representative (Machine Control)

Are you passionate about technology and its role in the construction industry? Do you thrive in a sales environment where you can build relationships and provide solutions that make an impact? If so, we want to hear from you!

About the Role

We are looking for a Remote Inside Sales Representative (Machine Control) to play a key role in driving sales growth by focusing on machine control systems and solutions. This role is perfect for someone with a strong understanding of machine control technology and its applications in construction and related industries. You'll be responsible for engaging customers, guiding them through the sales process, and ensuring they receive the best solutions for their needs.

In this role, you'll collaborate with Account Management, Customer Success, and other teams to support customers and drive success. You'll report directly to the VP of Sales & Marketing and be part of a growing, dynamic team.

What You'll Do

Customer Engagement - Respond to inbound inquiries and proactively reach out to potential customers via phone, email, and other channels.
Product Knowledge - Maintain a deep understanding of machine control systems, software, and industry applications to provide tailored recommendations.
Sales Process - Guide customers from initial contact to order fulfillment, ensuring a seamless and positive experience.
Order Management - Process orders accurately and coordinate with operations to ensure timely product delivery.
Relationship Building - Develop long-term relationships with customers, fostering trust and loyalty to drive repeat business.
Collaboration - Work closely with Customer Success and Account Management teams to ensure customers receive consistent, high-quality service.
Problem Solving - Address and resolve customer concerns promptly and professionally, escalating technical challenges as needed.
Sales Reporting - Track and report on sales performance, customer feedback, and market trends to inform strategy.
Continual Learning - Stay up to date on industry trends, product developments, and competitor offerings to provide the best solutions to customers.

What We're Looking For

High School Diploma or equivalent experience; a Bachelor's Degree in Business, Marketing, Communications, or a related field is preferred.
1-3 years of inside sales experience, ideally in machine control, construction equipment, or a related industry.
Strong understanding of machine control technology, components, and applications in construction and related fields.
Excellent communication and interpersonal skills with the ability to build and maintain strong customer relationships.
Proficiency in CRM software and Microsoft Office Suite.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
A problem-solving mindset with the ability to handle customer inquiries effectively.

What Makes You Stand Out

Motivated and results-driven - You take initiative and are always looking for ways to improve.
Customer-focused - You genuinely enjoy helping others and finding solutions that meet their needs.
Eager to learn and grow - You're excited about opportunities for professional development and career advancement.

Why Join Us?

We offer a competitive compensation package, including:

100% paid medical benefits
Life and Short-Term Disability insurance
Matching retirement plan
Paid time off
Opportunities for professional growth and development

If you're ready to take your sales career to the next level in a dynamic, supportive environment, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 31,000.00 109,000.00 Per Year
Posted 2025-07-27

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