Inside Sales Engineer
National Power is actively seeking an Inside Sales Engineer (ISE) for our Power Quality division. Reporting to the Vice President of Power Systems, you will be a vital member of the sales team supporting Outside Sales/Account Managers and customers with their uninterruptible power supply (UPS) needs. We're looking for someone with an Electrical/Electronic background that has the experience, or aptitude, for a customer-facing role. In this role, you will provide technical assistance, including configuration and quoting of UPS and related equipment and services for mission-critical applications. You will work in close coordination with the broader sales team to ensure excellent customer support. This position offers potential advancement to more senior sales roles in a fast-growing company. Essential Duties & Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned.
- Manage to incoming calls and emails from technically knowledgeable customers regarding formal and informal inquiries about UPS solutions
- Collaborate with Outside Sales/Account Managers and Order Management specialists to provide superior continuity of support and service
- Provide technical expertise on products and services for data center and mission-critical power applications, primarily uninterruptible power supplies (UPS)
- Be an expert on major OEM UPS products
- Review project inquiries and create sales quotes using Business Central (BC), Eaton Bid Manager, and other internal or vendor-supplied tools
- Manage workflow, opportunities, and activity documentation in our ERP system, D365 CRM in conjunction with Account Managers
- Assist with UPS system and battery charging to maintain physical inventory integrity in the Raleigh, NC warehouse
- Support inventory management and operational tasks as needed
- Coordinate non-concurrent service sales lead distribution processes
- BS or AAS degree in electrical engineering technology or equivalent work experience
- Three or more years of technical experience in the electrical/electronic equipment industry
- An understanding of various UPS applications and OEM product lines
- Prefer an understanding of various UPS applications and OEM product lines
- Prefer hands-on experience with electrical systems, particularly UPS or other power quality equipment
- Strong customer focus with customer-facing experience required
- Solid English communication skills
- Proficiency in Microsoft Office Suite applications, particularly Excel and Word
- Strong organizational and communication abilities
- We are a performance-based company and pay will ultimately reflect the employees’ productivity and overall performance
- Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
- Up to 9 paid company holidays
- Paid sick time
- Company-paid Life Insurance ($75,000)
- Company-paid Short-term and Long-term Disability Insurance
- Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
- 401(k) retirement savings plan with company matching
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Ability to sit for an extended time, up to 8 hours
- Frequently required to utilize hand and finger dexterity; typing
- The ability to hear and speak effectively (i.e. over the phone, in person, or video conferencing)
- Criminal background checks and pre-employment drug screens are required
- This is an in-office position based in Raleigh, NC
National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.
Recommended Jobs
Accountant
Accentuate Staffing is currently recruiting for an Accountant for a well-established company located in Raleigh, NC 27607. This is a newly created role offering excellent benefits and opportunities f…
Electrician and Maintenance Mechanic - $5,000 Hiring Bonus
Job Description Job Description Job Title: Electrician/Maintenance Mechanic Job Code: EMM Department: Maintenance Division: Engineering Salary Level: Non-Exempt 10 Reports To…
Regional Sales Manager (Retail) - UniFirst First Aid + Safety
Our Team is Kind of a Big Deal! UniFirst First Aid + Safety is seeking a reliable and hardworking Regional Retail Sales Manager to join our community. As a Team Partner in the Sales Department, you…
Administrative Assistant
Job Description Job Description Salary: TBD Warren Insurance Group is seeking an Administrative Assistant to support our Personal Lines Insurance Department and Leadership team. The successful…
Diesel Technician
$25,000 EMPLOYMENT BONUS!!!! Starting at $60/hour based on certifications, qualifications, and experience. 5 or more years Ford Experience is a PLUS! Asheville Ford is looking for an Experienced Aut…
Mover & Team Leader
Job Description Job Description Are you ready to join a top-rated moving company in North Carolina? Dogwood Moving is seeking dedicated individuals for both Wingman/Team Member and Team Leader/Su…
Psychiatric Advanced Practice Clinician in Wilmington, NC
Shape your career in long-term care! Are you a highly skilled psychiatric nurse practitioner (NP) or physician assistant (PA) with a passion for long term care patients? TeamHealth offers an exceptio…
Senior Medical Science Liaison, Mid Atlantic, USMA Neurology (NC/SC)
Job Title: Senior Medical Science Liaison, Mid Atlantic, USMA Neurology Territory includes: North Carolina, South Carolina and Savannah GA. Introduction to role: Are you ready to make a diff…
Sales Keyholder, PT
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and …
Hospitalist Opportunity in Eastern North Carolina - 310k Base + Signing Bonus
A leading regional health system and teaching facility in eastern North Carolina seeks board-certified or board-eligible Internal Medicine Hospitalists to join its dynamic team. Recognized nationally…