Customer Support Specialist 3

Alonja Enterprises
Rocky Mount, NC


Looking for real flexibility and a role that fits your life?

Join our remote team as a Customer Service Representative and help support real people with real questions — all from the comfort of your own home. Whether you're balancing family life, school, or just looking to avoid the daily commute, this opportunity gives you control and a meaningful way to earn.

What You’ll Do:


  • Answer inbound calls and make follow-up outbound calls

  • Help customers with questions, concerns, and support

  • Accurately input customer information into our system

  • Follow up with care to ensure customer satisfaction when needed

  • Consistently meet performance goals for growth potential




Requirements



  • High school diploma or equivalent


  • Excellent verbal communication skills


  • A quiet, organized workspace and reliable internet

  • Proficiency with Windows and general computer use


  • Flexible schedule availability, including evenings/weekends (set your own schedule)


Technology Requirements (MANDATORY to begin work):


  • Windows 11 desktop or laptop

  • Minimum 16 GB RAM

  • No Chromebooks or Apple devices

  • Dual monitors recommended (not required at application)

  • USB noise-canceling headset (not required at application)

  • Hardwired internet connection (not required at application)


Benefits



  • Work remotely and skip the commute

  • Set your own schedule

  • Earn $12–$15/hour to start

  • Performance-based pay increases

  • Join a positive, supportive virtual team

Posted 2025-09-22

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