Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Strategy Execution and Control Associate in the Consumer Card Risk Strategies team, you support the change management lifecycle for strategy initiatives and ensure all control points are satisfied. You help us improve the end-to-end customer experience and strengthen controls around credit decisions and regulatory adherence. You will participate in projects, report findings, and coordinate responses for audits and internal reviews. This includes request submission, prioritization, control development and addressing operational readiness needs for new initiatives across the Consumer Card Risk Strategies groups. Initiatives can be inclusive of strategy updates, resolving system or strategies issues and process and control improvements.
We will provide you opportunities to report on findings and to provide status updates to management. Additionally, we will provide you opportunities to coordinate information and responses related to Audit, both internal and external, as well other review oriented internal groups such as Controls Testing and Executive Office.
**Job Responsibilities**
+ Partner with strategy owners to ensure compliance with change management standards and documentation requirements for the intake process, strategy documentation updates, and governance package adherence
+ Partner with strategy owners and key stakeholders to design solutions that meet the target criteria
+ Coordinate change management for initiatives impacting multiple strategies
+ Analyze exceptions from control reports to determine root cause and drive solution
+ Oversee Bureau subscriber codes owned by Consumer Risk
+ Manage Risk owned letters
+ Manage critical issues using escalation protocols to resolve issues
+ Package results and findings to be presented in monthly business updates
**Required qualifications, capabilities, and skills**
+ Bachelor's degree required
+ Minimum 5 years' experience in the credit card industry,
+ Ability to work independently and operate with a high sense of urgency
+ Strong problem solving and organization skills
+ Ability to multi-task in a constantly changing environment, demonstrates a positive can - do attitude
+ Strong PC skills including PowerPoint and Excel
+ Excellent oral and written communication skills, including thorough documentation that ensures we are in an audit ready state at all times and aligned with controls, legal obligations, and regulatory requirements.
+ Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams
**Preferred qualifications, capabilities, and skills**
+ Prefer experience in Credit Risk, Operations and/or Lending
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).**
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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