Production Supervisor, Doughnut Factory

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

The Krispy Kreme Production Shift Supervisor is a person of high integrity in a working supervisor role and is responsible for ensuring all hourly employees have the knowledge and ability to follow company policies and procedures. The supervisor leads their team in a way that focuses on safety, cost, quality and service expectations, while achieving production goals in a highly efficient manner. As a working supervisor, they will frequently be hands-on supporting the team as needed. The supervisor should be capable of performing all routine tasks assigned to their team.

The Production Supervisor leads, guides, and directs the activities of employees engaged in the production, receiving, and warehouse work areas, executing daily production documentation in line with the production goals, critical check points, metal detectors, lot number tracking for all ingredients and sanitation with operators, packers, receivers, and loadout employees. The supervisor also ensures the safety of workers in the organization by reinforcing standard safety policies for the department and frequently evaluating tasks from a safety standpoint, guiding team members to safe work habits.

A TASTE OF WHAT YOU WILL BE DOING:

• Krispy Kreme Doughnut Corporation production supervisors must lead by example at all times. This includes unwavering compliance with all Food Safety procedures, OSHA safety best practices, GMP requirements and all company policies.
• The supervisor trains, develops, and schedules new employees (specific to each plant).
• Oversees all areas of the plant and ensuring equipment is in optimal condition.
• Maintaining production records in tablet(digitalized) or paper form.
• Ensuring quality control guidelines are being followed.
• The supervisor evaluates the performance of workers and provides support & feedback to Production Manager or General Manager. The supervisor executes the production schedule and work schedule which also includes assigning employees to appropriate positions to optimize productivity, control and reduce cost (labor and material efficiencies) along with other controllable items that impact profitability.
• Supervisors communicate and follow-up on employee’s daily attendance, and overall performance to the Production or General Manager. The supervisor recommends and administers disciplinary corrective actions.
• Supervisors utilize critical thinking to implement continuous improvement activities such as quality improvements, reducing waste, executing preventive line maintenance reducing unplanned downtime and equipment failures.
• Increasing productivity, material yields, Line Efficiency, OEE, etc. (using DMA-Doughnut Manufacturing App)
• A supervisor also monitors the department budget and ensures that resources are allocated properly.
• Prepare production reports for upper management staff.
• Management will require reports on issues in the department impacting safety, productivity, costs, quality, or food safety/sanitation goals as necessary.
• The supervisor must treat all employees with dignity and respect and must always treat all employees fairly and equally.
• The supervisor should strive to be a continuous learner willing to participate in skills training as requested by management

YOUR RECIPE FOR SUCCESS:

• High School Diploma or equivalent required, degree preferred
• 3-5 years’ experience in a leadership role required
• Familiarity with food processing or food packaging processes
• Knowledge of food safety/GMP’s or advanced sanitation preferred
• Intermediate computer skills including MS Word, Excel, & Outlook are required
• Excellent communication and organizational skills
• Ability to manage multiple tasks and meet deadlines
• Strong work ethic and ability to work as part of a team
• The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Weekly Pay
• Career opportunities – we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at WHY KRISPY KREME?

At Krispy Kreme, we focus on:

Loving People:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at or on one of its many social media channels, including and