Learning Systems Professional 2

CenterWell
Raleigh, NC
**Become a part of our caring community and help us put health first** The **Learning Systems Professional 2** facilitates access to expertise, services and resources relating to the Learning Management System, Cornerstone on Demand. Assembles all the elements into a running course, adds interactivity, ensures the course can interface with a Learning Management System. Collaborates with subject matter experts on appropriate technology based learning solutions. Provides technical troubleshooting support as related to learning management system. **Key Responsibilities: Oversight of the Learning Management System (LMS)** + Performs administrative support, design, development, implementation, delivery and maintenance of content, assets and other resources used for instructional functions within the LMS. + Configure and maintain Cornerstone on Demand curriculum and modules based on organizational needs. + Develop, build and/or maintain all elements related to LMS functionality, including but not limited to content integrations and creation, learn on demand setup, credentialing paths, LMS structure, eligibility rules, business process steps, notifications and reporting. + Manage user roles, permissions, and security settings. + Monitor system performance and troubleshoot issues. + Development and maintenance of Standards of Operations for all tasks within the LMS. + Support compliance tracking and reporting for mandatory training. + Ability to identify KPIs and measurement strategies (i.e. - what should be pulled to the dashboard). + Monitor recurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements. Identify and implement enhancements to improve end-user experience as it relates to courses and course materials. + Ability to communicate with clinicians, educators, designers as well as all levels of leadership including compliance and regulatory. **Use your skills to make an impact** **Required Qualifications/Skills:** + Highschool diploma or equivalent + 2 or more years of administrative support experience working with learning technologies/systems + Experience working in MS Office Applications such as Word, PowerPoint, Outlook, and Excel - reporting, sorting, pivot tables, graphs + Project management experience overseeing key initiatives from inception through completion, ensuring timely delivery and adherence to project scope-such as the development, design, and successful implementation of course assignments within a Learning Management System (LMS). + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications/Skills:** + Associate's Degree + Prior experience with Learning Management Systems/Cornerstone on Demand administrative aspects + Previous background in eLearning design and development preferred + SharePoint + Microsoft office power suite (Power BI, Power Automate, Power Apps) + Experience in Home Health + Certification in Cornerstone on Demand or other LMS platforms + Understanding of Human Centered Design Principles and Adult Learning Principles + Instructional Design experience **Additional Information:** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. CenterWell Home Health offers a variety of benefits to promote the best health and well-being of our employees and their families. Our competitive and flexible benefits surround you with support the same way you do for our patients and members, including: + Health benefits effective day 1 + Paid time off, holidays, and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-05-2025 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options
Posted 2025-11-22

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