Guest Services Reservation Specialist
Part-Time Reservationist (Weekends)
Schedule
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 10:00 AM – 6:00 PM
- Hours may vary based on business needs, coverage requirements, and reservation volume.
Position Overview
The Weekend Reservationist provides after-hours coverage by responding to guest inquiries, capturing short-lead bookings, and supporting guests during peak decision-making times. This role also supports revenue accuracy and protection through booking chart audits and daily processing of second deposits.
The position requires strong administrative skills, confidence in sales conversations, and excellent attention to detail. During slower call periods, this role will assist with administrative support tasks and low-priority projects to ensure continued productivity.
Key Responsibilities
- Respond promptly and professionally to evening reservation inquiries
- Assist guests with availability, pricing, and stay options to secure bookings
- Encourage longer stays through discounted rates and other incentives when appropriate
- Complete daily booking chart audits to ensure accuracy and alignment across systems
- Follow up on and collect second deposits daily, documenting all outreach and outcomes
- Accurately document guest interactions, notes, and reservation details
- Communicate clearly and professionally across all related platforms
Support administrative needs, including updates, documentation, and internal coordination
Recommended Jobs
Finance Customer Care Rep II
: What's a career like at BAE Systems? Remarkable! BAE Systems seeks a Finance Customer Care Representative to support our team in the Charlotte, NC Metro. This position does not offer relocation. T…
Health and Safety Specialist
We are looking for an experienced Health and Safety Specialist , based in Forest City , NC who is passionate about workplace safety and ensuring a secure environment for all. Join the Team toda…
Food and Beverage Operations Manager
JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the qual…
Analyst, Quality (Healthcare)
Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work …
Manufacturing Associate
Requisition Number: 72838 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials sci…
Material Handler/ Operator II
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500…
Senior Structural Engineer - Hydropower
Requisition ID: 96996 Job Category: Energy; Engineering Location: Charlotte, NC, United States Join a company that is passionately committed to the pursuit of a better world through posi…
General Warehouse
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritiz…
Rn
We are looking for a Registered Nurse to join our team in Cary, NC in a HYBRID telehealth role. Responsibilities: Counsel and educate new/existing patients on specialty drug therapies Adheren…
Breakfast Cook
**About Uptown Yolk:** Uptown Yolk is a cherished breakfast and brunch spot located between Charlotte's Uptown and Southend neighborhoods. Known for our Southern-inspired brunch cuisine and commit…