Analyst, Quality (Healthcare)

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At GXO Logistics, our employees take pride in their work and demonstrate strong dedication to their roles. As a Quality Analyst, you will support the company’s quality program in alignment with applicable management standards, as well as customer and organizational requirements. Join our team and build a rewarding career. A key responsibility of this role is managing and optimizing SharePoint as a centralized platform for storing, tracking, and communicating logistics quality information.

Pay, benefits and more

We are committed to attracting top talent and offer competitive compensation along with a comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability coverage, and more.

What you’ll do on a typical day

• Evaluate applicable certification or specialized training programs to align with organizational needs and individual career development goals
• Coordinate and participate in internal and third‑party audits; contribute to the preparation and presentation of the Annual Quality Management Review
• Support internal and customer audits of warehouse and transportation processes, including the preparation of objective evidence
• Interpret requirements of international standards; review and analyze processes and regulatory or customer requirements to ensure compliance with organizational and international quality standards
• Manage the SharePoint site used for quality documentation, forms, standard operating procedures, and training records
• Monitor members of the AmAPAC Quality team as they perform Quality Management activities (audit activities, CAPA) to enhance knowledge and execution
• Monitor and report on key logistics quality metrics
• Develop and maintain dashboards or trackers for audit findings, incident reports, and continuous improvement projects
• Support site‑level activities by observing root-cause analysis and corrective‑action tracking related to logistics issues such as shipping errors, carrier nonconformance, and warehouse process deviations
• Train site personnel on documentation procedures and the use of SharePoint for quality‑related functions
• Create and maintain SharePoint‑based workflows, libraries, permissions, and version control to streamline quality reporting and approvals
• Collaborate with supply chain teams to support continuous improvement initiatives, driving root‑cause analysis and CAPA with timely and effective follow‑up
• Develop enterprise-wide communications related to critical changes or updates within the AmAPAC QMS; review site‑specific quality documentation to ensure alignment with current Quality Management System standards
• Ensure compliance with document‑control standards, including ISO-based, aerospace, ITAR/EAR, medical, and GFSI‑benchmarked protocols, where applicable
• Support the setup of quality systems for new sites and coordinate across site leadership, IT, and HRIS
• Mentor junior quality team members and provide training on QMS processes and quality tools

What you need to succeed at GXO

At a minimum, you’ll need:

• Bachelor’s degree in Logistics, Supply Chain, Engineering, Quality, Aerospace, or a related field, or equivalent work or military experience
• Strong knowledge of globally recognized quality management systems
• Proficiency in Microsoft Office and Power Automate, Power BI, or advanced Excel for dashboards and automation

It’d be great if you also have:

• Strong time‑management and project‑management skills with the ability to multitask and prioritize effectively
• ASQ certification (e.g., CQIA or CQA) or Six Sigma training
• Experience with quality and/or logistics‑related compliance programs
• 5 years of experience in quality control
• Availability to travel 25–30% of the time
• Experience conducting quality management system audits
• Strong problem‑solving and organizational skills; ability to quickly master new concepts, ideas, and practices
• Experience in quality data analysis and reporting

We engineer faster, smarter, leaner supply chains.

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.