Senior Trade Services Processor

About this role:

Wells Fargo is seeking a Senior Trade Servicing Processor within Commercial Banking Operations as part of Wholesale Operations. Learn more about our career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
• Support performance of less experienced staff and overall effectiveness of team
• Provide all letter of credit services to customers
• Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
• Assist with distributing, reviewing work, training and guiding less experienced staff
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Process complex, non-standard and time sensitive letter of credits
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Trade Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Leadership experience
• Knowledge and understanding of risk management in credit, market, or operations
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solution
• Strong analytical skills
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to work independently and in a team environment
• Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast-paced deadline driven environment
• Fast and accurate keying skills
• Strong attention to detail and accuracy skills
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

• Job Expectations:

• This position is not eligible for Visa sponsorship
• Candidate must be based out of posted location
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position
• Ability to work additional hours as needed

Posting Location:

• CHARLOTTE, NC

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.