Clinical Certified Medical Support Assistant
- Perform as the central coordinator of daily clinical activities surrounding service members, their families, providers, and support staff, functioning within a national level clinical facility, tasked with addressing highly complex diagnostic and treatment referrals.
- Manage patient records, scheduling appointments, and coordinating communication between staff and patients.
- Collect and document patient information, updating patient records, and verifying insurance information. Scheduling appointments, confirming appointments, and managing patient flow.
- Provide a positive experience for patients, answering phones, and addressing patient inquiries.
- Prepare examination rooms prior to patient’s arrival.
- Assist with patient check-ins, admissions, discharges, and transfers as directed. Closeout patients within 24 hours of visits.
- Check patient’s vital signs, to include temperature, respiration, pulse, weight, blood pressure, and pulse oximeter reading.
- Obtain and document patient’s current medical history, drug history, chief complaints, allergies, and vital signs on updated forms.
- Perform diagnostic procedures when ordered.
- Maintain examination room stock levels and perform routine maintenance of examination rooms.
- Complete lab and x-ray requisitions in accordance with clinical policies.
- Enter demographic data into the computer upon patient check-in; enter departing time when patient is released.
- Comply with regulatory, MTF, and Joint Commission quality inspection/ peer review/utilization management requirements, and applicable system applications.
- Contractor employees shall prepare all documentation to meet or exceed established MTF standards, to include, but not limited to: timeliness, accuracy, content, and signature. Contractor employees shall only use DoD approved abbreviations for documentation in the patient health records. (DoDI 6025.13 and DoDM 6055.05)
- Document and close notes in MHS Genesis within three (3) business days of patient encounters.
- Respond to beneficiary messages submitted and received in the MHS Genesis secure portal systems within one (1) business day.
- Degree/Education: Graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHAP) or the Accreditation Bureau of Health Education Schools (ABHES) of the American Medical Technologies or a formal medical services training program of the United States Armed Forces.
- Board Certifications: Current certification as a medical assistant by the American Association of Medical Assistants or current registration by American Medical Technologists.
- Experience. One years’ experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. One year’s experience within the last two years as a Certified Medical Assistant.
- Must be a U.S. citizen (for access to Gov't computer systems).
- Competitive starting salary
- 22 days paid vacation per year!
- 11 paid Federal holidays per year
- Health & Welfare benefit contributes toward health insurance and short- and long-term disability
- Dental & Vision plans, 401(K)
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