UAM Project Manager (North Carolina based)

Job Description

Job Description

Description:

Overview
The Project Manager is responsible for the planning, execution, and successful delivery of utility services projects. This role oversees resource allocation, leads a team of up to 25 technicians, and manages team development, customer engagement, and the achievement of production, quality, and safety objectives. It requires a balance of operations management, field leadership, and client relations to ensure that projects are completed efficiently and to the satisfaction of our customers.

Responsibilities

Project Management

• Oversee the full lifecycle of utility services projects, from planning through execution and close-out.

Resource Management

• Optimize personnel, equipment, and other resources to maximize productivity and meet project goals.
• Anticipate and resolve resource conflicts in a fast-paced environment.

Team Leadership

• Build, mentor, and develop high-performing teams to achieve operational excellence.
• Lead field crews by setting expectations, providing support, and fostering a culture of safety and accountability.

Strategic Oversight

• Implement scalable processes and systems to support growth and efficiency.
• Make strategic operational decisions to align company and client objectives.

Customer Engagement

• Serve as the primary point of contact for utility customers throughout the project lifecycle.
• Develop strong relationships by providing responsive communication, proactive updates, and solutions to challenges.
• Ensure customer expectations are met or exceeded, driving long-term satisfaction and repeat business.

Quality & Safety

• Ensure all projects and employees meet safety requirements and company quality standards.
• Proactively monitor compliance and implement corrective actions when necessary.
• Drive scheduling, budgeting, and project reporting to ensure timely and cost-effective delivery.

• Associates degree in operations management, Business Administration, Engineering, or related field.
• PMP (Project Management Professional) certification or equivalent experience preferred.
• 3+ years of progressive experience in operations management, project management, or utility/field services.
• Demonstrated success in managing large-scale, multi-site projects and distributed teams.
• Utility Industry Experience Preferred