Senior Commercial Resolution Officer I

:

• 28421
• 100 East Tryon Road
• Raleigh, North Carolina
• COMMERCIAL RESOLUTION GRO
• Monday - Friday
• 05/21/2025

Overview This position manages a complex loan portfolio of problem relations and works to resolve problem credits within commercial, industrial and business relationships and large commercial real estate projects. Evaluates credit risk, financial statements, and loan collateral to develop and execute resolution strategies. Approves modifications, renewals or other status changes to restructure loans appropriately after evaluations. May engage with borrowers, legal counsel and other key parties to resolve problem credits while minimizing losses. Maintains a functional portfolio review process to identify, report and recommend status changes in a timely and accurate fashion. Serves as a resource on assigned portfolio resolutions and relationships. Responsibilities

• Portfolio Management - Manages an assigned portfolio of complex commercial, industrial, and business relationships, and large commercial real estate projects. Develops and examines credit profiles to determine resolution strategy. Evaluates loan documentation, credit analysis, and financial information to identify weaknesses that require immediate attention. Creates or revises existing resolutions strategies. Approves modifications, forbearance agreements, and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Works directly with borrowers, Bank counsel, and other appropriate parties to negotiate and resolve problem credits. Influences the market team for support on resolution strategies and collaborates with analysts on annual reviews.
• Business Support - Manages credit, operational, reputational, regulatory, and legal risks related to personal interactions, client transactions, and financial exposures. Serves on review teams and assists with department training efforts.
• Loan Expertise - Possesses expert knowledge of current bankruptcy laws and regulations. Designs and implements complex loan restructures, including post default restructures. Skilled in collateral liquidation strategies, and in designing and structuring deficiency actions. Serves as a resource to management and wider business units on the appropriate structuring and monitoring of loan portfolios.
• Reporting - Monitors assigned portfolios to report losses or significant changes. Records all actions, conversations, and financial information in department portfolio or loan management system. Presents cases to Special Assets Committee as needed.

Qualifications Bachelor's Degree and 8 years of experience in Commercial Resolution or Small Business Administration OR High School Diploma or GED and 12 years of experience in Commercial Resolution or Small Business Administration Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status. Section 19 of the Federal Deposit Insurance Act prohibits First Citizens Bank from employing individuals convicted of certain criminal offenses. Offers of employment will be contingent upon a satisfactory background check. The Bank is committed to maintaining a safe workplace free from the influence of prohibited drugs and the misuse of alcohol and will not tolerate any prohibited drug use or alcohol misuse that jeopardizes the safety of associates, customers or others at the workplace, or threatens the Bank's operations or competitiveness.

If you have a disability and need special assistance or accommodation to apply for employment at First Citizens Bank, please contact our Human Resources department at 888.716.7199 or email us at [email protected].