Senior System Manager II, Global Service Applications

**Position Overview** The work we do at FUJIFILM Biotechnologies (FB) has never been more important and we are looking for talented candidates to join us. We're growing our capabilities and looking for passionate, mission-driven people like you who want to make a real difference in people's lives. Join FDB and help create the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. Here, you'll work alongside and learn from some of the most dedicated scientists, engineers, and manufacturers in the industry. We're proud to cultivate a culture that will fuel your passion, energy, and drive. This is what FDB calls Genki. Join us and discover a community that thrives on diversity and never scares away from a complex challenge. Take the opportunity to work with some of the most dedicated scientists, engineers, and manufacturers in the industry. At FDB, you determine what's possible. **Company Overview** The work we do at FUJIFILM Biotechnologies has never been more important-and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people's lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: **Job Description** **Job Summary:** As a system manager you are responsible for operations and maintenance of systems utilized to enable business. You act as a point of contact and escalation for the system(s) you are managing. Furthermore, you need to ensure that the most appropriate level of service are supplied to meet future business needs. It is expected from you to drive smaller deployment or upgrade projects as well as participate in a larger IT and compliance projects. As a Sr IT application Specialist I you are having administrative rights to the following systems: Workday **Key Duties** + Manage the expectations of LoB, customers and users concerning the use of the IT systems. + Provide a single point of contact, liaison and escalation for the IT systems. + Ensure that the most appropriate levels of service are supplied to meet future business needs. + Produce system specific reports with corrective actions if applicable, that are subsequently reviewed with the relevant customers. + Monitor and evaluate the need for upgrades and increased capacity. + Responsible for creation and maintenance of system documentation and instructions. + Identify & manage implementation of new requirements to existing IT systems and services. + Facilitate risk management work in cooperation with stakeholders and department manager + Able to support audits and inspections. + Write system documentation for GxP critical IT systems. Test IT requirements for GxP critical IT systems. + Drive small development, upgrade projects and secure operation management is considered in projects. + Drive own optimization projects and projects in cooperation with vendor. + Follow-up on vendor deliveries and services according to agreement. **Qualifications & Experience** + Msc or B.Sc within computer science, business administration, engineering + or similar. + 8 years of experience with managing systems, preferably within thepharmaceutical industry. + Experience IT Projects and administration of IT systems, and governance ofthe systems + Understanding and knowledge of GAMP + Personal skills: Quality minded, structured with strong analytical skills, + strong networking and interpersonal skills, high sense of responsibility + Good knowledge of IT system management terminology and concepts. **Accountability & Impact** + Responsible for daily operational tasks within system management as well as of small sized projects. No budgetary accountabilities. with internal customers/stakeholders. Must seek approval for procurements, process and technology changes, and task prioritizations. + Follow procedures and work instructions for high-risk tasks. The resource will work closely with other IT peers.Impact will primarily be end-user satisfaction but also overall system availability and functionality. + Expected to resolve basic issues and understand further path forward for resolution on system related challenges, butmay need assistance from peers/management and other teams for complete resolution. The role must have strong analytical and methodical approachto troubleshooting/investigation and capable of presenting issues and possible solutions for decision This is a global position that will support all our FUJIFILM Biotechnologies sites. This positioncan be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based fromand considered your home site. As part of any recruitment process, FUJIFILM Biotechnologies collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meetingits data protection obligations and may share this as part of the global recruitment process with hiring managers in Europe and the United States. To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumessubmitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internetor in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid. **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]). **Job Locations** _US-NC-Holly Springs_ **Posted Date** _2 days ago_ _(11/20/2025 9:50 AM)_ **_Requisition ID_** _2025-34982_ **_Category_** _Information Technology_ **_Company (Portal Searching)_** _FUJIFILM Biotechnologies_