Customer Success Associate
- Assist in building and maintaining customer relationships, focusing on product adoption, satisfaction, and retention.
- Provide basic technical and product support to help customers maximize value, including managing escalations when necessary.
- Help navigate the contract renewal process and keep stakeholders informed on status updates.
- Promote the value of the product by understanding customer needs and aligning them with company solutions when appropriate.
- 0-2 years of professional experience (Customer Success or Account Management experience is a plus).
- Strong organizational skills and attention to detail, with an ability to manage data and track progress effectively.
- Some experience in customer-facing roles is preferred, with a proven ability to communicate clearly and build positive relationships.
- Ability to prioritize tasks and manage multiple customer feedback points in a fast-paced environment.
- Flexibility and adaptability to work in changing situations and ensure customers' success.
- Basic technical knowledge and a willingness to learn more in a technical environment.
- Experience in managing renewals or upsells is a plus.
- Familiarity with Excel or Google Sheets.
- Experience working with software tools.
- Competitive salary commensurate with experience & qualifications.
- A comprehensive extended benefits package.
- A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
- Highly autonomous and entrepreneurial environment.
- On going support for learning development so you can continue to master your craft.
- Work with the hardware you're most comfortable with (Windows or Mac)
- Diverse and inclusive workplace where we all learn from each other.
- Excellent work-life balance with a flexible remote work environment.
Recommended Jobs
Senior HR Business Partner
**Description** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. **Summary** : The Senior …
Prep Cook
We create memories by delivering progressively traditional, handcrafted craveable food, in a warm, captivating environment that you’ll want to share with friends and family. Prep cooks are the buildi…
Cardiology Physician Assistant in Fayetteville, NC - $100K Base + Production
Seeking a Cardiology Physician Assistant in Central North Carolina. Join a team of 7 cardiologists and 2 NP/PA. It is a well-respected group that has been established in the area for over 30 years.…
Sr. Product Configurator- .Net /C# /Azure/ IMS / Insurance(Remote)
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger busin…
Manager, Automation Equipment Design
Manager, Automation Equipment Design **Date:** Nov 19, 2025 **Location:** Hickory, NC, US, 28601 **Company:** Corning Requisition Number: 71882 **The company built on breakthroughs. ** **Join us. *…
Prompt Engineer
Note: No recruiters Note: Applicants must have permanent work authorization in the US; we are not sponsoring visas for this role Note: This is an in-office position, we are default ‘in office' …
Cardiothoracic PA in Charlotte - OR focused
Come explore this rare opportunity to work at one of the premier Cardiac programs in the Carolinas! Palm Health has partnered with a prestigious Health System in North Carolina that has seen expone…
Landscape Assistant Production Manager
Southern Shade Tree Co is a full-service landscaping and tree service provider with over 50 years of experience exceeding client's expectations in the Carolinas. Our company is growing and we are lo…
Dermatology Nurse Practitioner or Physician Assistant
Dermatology Nurse Practitioner or Physician Assistant Hendersonville, North Carolin a Job #16721485 A well-established dermatology practice in western North Carolina is seeking an experience…
Inside Sales Representative
Job Title: Inside Sales Representative Locations: USA Onsite Company: SA Technologies Inc Visa: Open to EADs, OPT Candidates Unlock New Career Horizons with SA Technologies I…