Fintech Customer Support Representative (Wilmington)
- Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
- Deliver excellent service by actively listening and helping callers uncover the best solution.
- Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
- Financial Services support experience is preferred but not required.
- Quiet and secure workspace to manage a consistent flow of calls.
- NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM ).
- High School diploma or equivalent.
- Background check and drug test required.
- Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
- Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).
Recommended Jobs
Regulatory Consultant (US Based Remote)
Regulatory Consultant (US Based Remote) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medi…
Packer
Packer Pack, stack, and keep the line moving—join a fast-paced team making everyday products. Company Profile A trusted leader in the food and beverage industry, known for delivering high-qu…
Dedicated Class A CDL Truck Driver Teams- No Touch Freight!
SWIFT DEDICATED REFRIGERATED OPPORTUNITY TEAMS NEEDED IMMEDIATELY! Advantages of Swift Dedicated Refrigerated Fleet ~NO-TOUCH FREIGHT ~Consistent Miles ~Average length of haul - 4,500 miles …
SAP PP/MM configurator
Overview: We are seeking a skilled SAP PP/MM Configurator to manage and enhance our SAP systems, ensuring they effectively support our global manufacturing operations. This role involves a blend of …
216889 - Senior Structural Analyst
Chipton-Ross is seeking a Senior Structural Analyst for a contract opportunity in Greenville, TX. BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE): ~Minimum of 18 years of aircraft structural an…
R&D Project Manager
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen.…
Sitter Wanted - Part Time Sitter Needed In Raleigh Nc $12/Hr
Are you a trustworthy and caring individual who loves spending time with toddlers? Our family in Garner NC is looking for an occasional sitter who can provide attentive and responsible care for our en…
Part-Time Personal Care Caregiver - Morning Shifts
Active At Home is looking for additional companions to join our team! Do you enjoy helping others? Or making personal connections? Our dedicated team of companions help older adults continue to l…
Foot & Ankle Sales Representative - Winston/Greensboro, NC
Stryker Position Title: Foot & Ankle Sales Representative Who we want Hard-working winners. Loyal, competitive and results-oriented salespeople who create a track record of success. …
Quality Manager in Projects
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and …