Endocrinology CMA/RMA Clinical Coordinator I

Job Description

Job Description

Job Title: Certified / Registered Medical Assistant – Clinical Coordinator I

Department: Endocrinology, WH Smith

FLSA Status : Non-exempt

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision Received: Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations.

Supervision Exercised: None.

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids.

Typical Working Conditions:

Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

About the role

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treat patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager.

Responsibilities : (This list may not include all the duties assigned.)

• Provider’s assistant in the daily clinic assisting providers during office visits and in-office procedures as needed.

Services include but are limited to:

• Prepping exam rooms for clinical procedures and assisting practitioners with patient care.

• Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions.

• Record medications, allergies, pertinent lab work, pharmacy, and PCP (Primary Care Provider) in the EMR

• EKG

• Wound Care/Dressing Changes

• IRIS

• Patient Education

• Injection Administration

• Immunization Management

• Prior Authorizations

• Population Health and care gap closure

• Download Glucose Monitors

• Preparing and administering medications under the direction of supervising physicians.

• Follow standing orders as directed by department policies (i.e., UA, Flu, Strep tests).

• Administer PO medications under direct supervision of the physician.

• Orders, stocks, and maintains exam rooms and clinic areas.

• Notify patients of lab results.

• Assist patients by answering phone calls and refilling medications at the direction of the physician.

• Make referrals to other departments and clinics to coordinate patient care.

• Disinfect exam rooms between patients.

• Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.

Other duties:

• Maintains patient confidentially.

• Keep management informed of high-risk situations.

• Demonstrate appropriate use in cleaning of equipment.

• Practice infection control, following OSHA guidelines and office policy.

• Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, you will have 90 days to complete certification or employment will be terminated.

• Maintain CPR certification.

• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.

• Adheres to department and office policies.

Candidate requirements

• Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required.

• Experience in electronic medical records (EMR/HER) software required.

• Professional demeanor and recognition of privacy considerations for patients and families.

• Strong written and verbal communication skills and ability to communicate and interact professionally with others.

• Ability to actively listen.

• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.

• Ability to spell, proofread and edit written text.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email [email protected]

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.