Sales Manager

Orangetheory - Franchise #0308
Charlotte, NC

Job Description

Job Description

Who we are:
Empire Portfolio Group was founded in 2013 with a vision to develop strong brands and
supercharge their long-term growth. In an increasingly crowded and competitive industry, our
team not only outperforms the norm but most importantly prioritizes making differences in
team and studio members' lives.

Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and
franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+
Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New
York, North Carolina, South Carolina, Vermont, and Virginia.

Who were looking for:
The Sales Manager is responsible for new member sales and overall member experience. This
person reaches out to new leads within 1-2 hours, books new Intros into class and gives Intros
and current members the white glove experience. To secure this role, you are persistent in
sales, goal-oriented, and energetic. You generate leads and execute marketing strategies to
help achieve performance goals. You are confident, reliable and solution-oriented.

Role Responsibilities/Duties
  • High focus on lead outreach, conversion and generation
  • Greet everyone who enters the studio with enthusiasm, energy, and knowledge
  • Give studio tours
  • Sell memberships to help the studio thrive and meet monthly goals
  • Follow up with prospective members
  • Handle member concerns in a professional and objective manner, with the goal of
  • resolution
  • Participate in marketing and outreach events and initiatives
  • Work with manager to hit monthly KPIs
  • Cross-train with Operations Manager to help with facility issues (e.g. maintenance and cleanliness of studio)
Personal Attributes:
  • Strong sales and communication skills
  • Attention to detail and ability to establish effective working relationships with both prospective and existing members
  • Multi-tasker with minimal supervision
  • Proven flexibility and willingness to handle various tasks independently and to meet deadlines
  • Provide excellent customer service
Education Requirements:
  • Must have a High School diploma or equivalent. Bachelors degree preferred.
  • 1-2 years of sales experience, ideally in a fitness setting.
Physical Demands:
Physical requirements can vary. These must be reviewed with management. However,
in general, the position requires the following physical activities: Ability to lift a
minimum of 2 pounds to a maximum of 20 pounds unassisted; able to sit, stand, stoop,
walk, stretch, reach frequently; moderate range of body motions.

Beyond The Paycheck:
  • Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
  • Empire cares about youwe offer access to free mental health counseling
  • Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
  • Pre-tax commuter benefit plan to save on public transportation to/from work

Our Mission:
To bring out your best life through inspiring, motivating and exceptional moments
Vision: To be the premier wellness portfolio that supercharges everyday life
Values: Happy, Hungry, Humble, Healthy & Human

Salary: $20 per hour plus commissions and bonus (potential annualized bonus/commissions up to $20k)

Benefits:
  • Medical, Dental, and Vision plus 401(k)
  • Employee discounts
  • Paid time off
  • Professional development assistance

Posted 2025-09-01

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