Landscape Maintenance Account Manager

Yard-Nique is currently looking for an Account Manager for our Maintenance team. We are an experienced leader in our industry and provide a diverse array of products and services. This position will train under and assist an experienced Account Manager in managing a portfolio of maintenance contracts to a wide variety of customers.

To be successful and thrive with our company you must:

· Be driven, disciplined and focused

· Build strong relationships through trust, hard work and determination

· Develop and maintain landscape maintenance contracts specific to our customer's needs and vision

· Make a commitment to Safety, Customer service standards and Quality an unwavering priority

· Utilize your previous experience and people skills to be an effective teammate and leader

· Understand and own your business.

Responsibilities:

· Manage all aspects of a commercial landscape maintenance portfolio, including customer service ideals, enhancement sales, and quality and production expectations.

· Anticipate customer problems and concerns and take action to meet and exceed customer expectations

· Build and maintain proactive communication and positive business relationships with residential and commercial clients, property managers, HOAs and other stakeholders

· Work collaboratively with peer managers on various projects

· Manage quality control of the portfolio to include assisting with property evaluations and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary

· Responsible for financial management and profitability goals of department: Interpretation and management of job cost reports, capital expenditures, and small tool budgets

· Proactively conduct property evaluations and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary. Attend board meetings when requested

· Effectively manage the activities of maintenance crews of 3-5 employees; communicate with Crew Leaders on a daily basis to ensure work schedules are adhered to in a safe and efficient manner, and ensure employee time is reported accurately

· Provide supervision and develop employees through positive interactions, giving feedback and providing on-the-job training

· Coordinate associated equipment, manpower, and procure necessary materials

· Engage in on-the-job and cross-training with colleagues of other Yard-Nique divisions and departments

· Establish and maintain safety and security at jobsites for all employees and customers

Position Requirements:

· Effectively coach and manage employees on a daily basis

· Basic knowledge of landscape maintenance techniques, plant identification and irrigation techniques preferred

· Ability to build positive relationships with customers and employees at all levels in the organization

· Adaptability and sound judgment when faced with multiple competing priorities

· Basic proficiency with Microsoft Outlook, Excel, Word

Basic Qualifications:

AS or BS degree in Horticulture, Construction, or related field, preferred
Minimum 3-5 years related experience
Ability to work with minimal supervision
Excellent verbal and written communication skills

Job Type: Full-time

Pay: Negotiable based on experience

Benefits:

• Company Issued Car
• Company Issued Phone and Laptop
• 401k matching, up to 4% (after 90 days of employment)
• Health, Dental, Vision Insurance (eligible on the first of the month, following 30 days of employment)
• Commission Eligible