Maintenance Coordinator

COMPANY OVERVIEW:

Margaret Rudd & Associates, Inc., REALTORS® is a market-leading, family-owned, and full-service property management and real estate company with deep roots in the Oak Island and Brunswick County communities. Established in 1981, we’ve built a 44-year legacy of excellence on a foundation of authentic, long-term relationships and deep local expertise, turning countless visitors into locals while caring for the homes and investments of our property owners.

For decades, we’ve provided exceptional service to both homeowners and guests across our vacation rental and property management portfolio. Our award-winning reputation is matched by a supportive, philanthropic, and engaging company culture where dedication, attention to detail, and teamwork are highly valued. More than just a workplace, Margaret Rudd & Associates is a true family, committed to our community and to delivering superior service in every aspect of property management and real estate.

POSITION SUMMARY:

As the Maintenance Coordinator, you will play a vital role in our property management business by serving as the liaison between owners, vendors, and company leadership. Reporting to the Property Services Director, you’ll ensure that maintenance needs are addressed quickly, accurately, and with superior service.

The ideal candidate is detail-oriented, organized, and dependable. This position requires a strong ability to follow processes, stay highly organized, and manage open work orders efficiently. A general understanding of maintenance is essential to properly identify the right vendors for specific repairs and coordinate tasks from start to finish.

RESPONSIBILITIES:

• Serve as the main point of contact between property owners, vendors, and internal leaders
• Schedule both routine and as-needed maintenance, ensuring timely follow-up
• Manage work orders, open tickets, and reports to ensure property readiness
• Oversee inventory, order supplies, and coordinate vendor invoices
• Inspect completed maintenance work to ensure quality standards are met
• Enter tasks, filter calls from owners and guests, and provide status updates
• Support the Maintenance Department in delivering superior service at all times

QUALIFICATIONS:

Required:

• Ability to work weekends, including Saturdays and holidays
• Valid driver's license and Social Security Number
• Clean background and criminal check
• Authorization to work in the United States
• General knowledge of home/property maintenance practices

Preferred:

• Experience in property management or hospitality maintenance coordination
• Strong organizational skills and ability to manage multiple priorities

COMPENSATION & BENEFITS:

Hourly Rate: $18.00 – $20.00 per hour (based on experience)

Benefits:

• Health, dental, and life insurance
• Retirement benefits
• Paid time off
• Company perks such as flexible schedules, staff activities, and a supportive team culture

Schedule:

• Full-time, 40 hours per week
• Office hours are 8am to 5pm - 7 days a week
• 5 days a week, with 2 days off
• Saturdays are required June through August; 2–3 Saturdays per month otherwise

Location: Oak Island, NC