Quality Engineer
- Monitor and analyze quality metrics, such as defect rates and nonconformities, to identify trends and drive improvements in product quality.
- Collaborate with production and engineering teams to ensure process setups and product specifications meet quality standards and customer expectations.
- Lead root cause analysis and corrective action initiatives for internal and external quality issues, ensuring timely resolution and prevention of recurrence.
- Develop and implement quality improvement projects, focusing on error-proofing, process optimization, and reducing customer complaints.
- Utilize statistical process control (SPC) and data analysis tools to provide real-time feedback on quality performance and process stability.
- Participate in cross-functional quality meetings to discuss ongoing issues and collaborate on solutions to improve product quality and process reliability.
- Support new product development by reviewing quality requirements and conducting risk assessments, such as PFMEA, before production launch.
- Create, update, and maintain quality documentation, including control plans, inspection instructions, and audit reports, to ensure compliance with regulatory standards.
- Train and mentor production staff and quality technicians on quality procedures, problem-solving techniques, and the use of quality tools and systems.
- Communicate effectively with customers regarding quality issues, providing regular updates on root cause findings, corrective actions, and preventive measures.
- Bachelor’s degree in Engineering or a related scientific discipline preferred.
- 3-5 years of quality engineering experience required; experience in the automotive or textile industries preferred.
- Proven track record in root cause analysis and implementing effective corrective actions.
- Strong understanding of quality systems and methodologies, including PFMEA, control plans, and SPC.
- Familiarity with ISO 9001 and IATF16949 standards, including experience conducting internal audits.
- Excellent communication skills, both written and verbal, to effectively interface with customers, suppliers, and cross-functional teams.
- Demonstrated problem-solving abilities and the capability to manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail, with the ability to develop and maintain accurate quality documentation.
- Ability to interpret data and drive data-based decision-making, along with proficiency in data analysis tools, such as Minitab or JMP a plus.
- Certification in quality engineering (CQE) or internal auditing is a plus.
- Competitive wage structure reflective of current market trends.
- Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
- Health savings accounts (HSA) and flexible spending accounts (FSA)
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability coverage
- Employee assistance and wellness programs
- 401(k) Retirement Savings Plan
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