Medical Accounts Receivable Specialist

Job Overview

We are seeking a self-motivated Medical Equipment A/R Specialist who can adopt processes and procedures. Must be results driven professional who is a team player capable of integrating seamlessly working as part of a team. The ideal candidate must be detail oriented with demonstrated ability to manage dynamic accounts and diverse portfolios. Candidate must posses ability to manage high volumes with accuracy and managing competing priorities with powerful sense of urgency. Someone is passionate about working closely with colleagues and with an ability to be mentored on a variety of projects as well as independently is essential to the success of this role. Role will require cross functional collaboration with internal and external customers. With the guidance from management and staff, this position will support collections policies and is expected to deliver strong collection, research, reconciliation, and resolution outcomes.

Duties

• Manage aging report to prevent receivables from aging.
• Identify and contact customers who have past due balances to secure payments.
• Collect Accounts Receivable by adhering to and executed designated collection strategy with precision follow up and responsiveness.
• Document all collections activity in a concise and accurate manner.
• Communicate and respond to customers via email and phone.
• Management stop-hold report on pending unsubmitted electric claims.
• Assist in special projects as needed.

Required Experience

• Must have previous experience with North and South Carolina Medicaid billing.
• Applications with Brightree experience are preferred.
• Experience receiving inbound and outbound large volume of insurance calls.
• Experience working with insurance companies to resolve denials and working with customers to provide excellent customer service.

Skills

• Proficiency in medical records management and medical billing processes.
• Strong understanding of medical terminology relevant to billing and coding.
• Excellent organizational skills with attention to detail in financial documentation.
• Ability to communicate effectively with clients and team members.
• Proficient in using accounting software and systems for tracking payments and accounts.
• Strong analytical skills for reconciling accounts and identifying discrepancies.

We encourage candidates who possess a blend of these skills to apply for this essential role within our organization.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance