Dealer Customer Experience Manager
Job Description
Job Description
Description of the role
The Dealer Customer Experience Manager at Porsche Charlotte Northlake is responsible for ensuring a seamless and positive experience for customers visiting the dealership.
Responsibilities- Manage customer interactions to ensure satisfaction and loyalty
- Resolve customer complaints and issues in a timely and efficient manner
- Coordinate with other departments to streamline the customer experience
- Develop and implement strategies to improve customer service
- Excellent communication and interpersonal skills
- Previous experience in customer service or a related field
- Strong problem-solving abilities
- Attention to detail and ability to multitask
We offer competitive compensation and benefits packages. Details will be discussed during the interview process.
About the CompanyPorsche Charlotte Northlake is a leading Porsche dealership in Charlotte, NC, committed to providing exceptional service and experiences to our customers.
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