Clinic Assistant Specialist (Jacksonville, NC) - Veterans Evaluation Services

Description & Requirements

Maximus is currently hiring for a Clinic Assistant to join our Veterans Evaluation Services (VES) team in Jacksonville, NC. The Clinic Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.

- Ability to work onsite in the Jacksonville, NC clinic required

- Must be willing and able to travel to other clinics as needed

- Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed

- Customer service/hospitality industry experience highly preferred

- Valid Driver License required (not currently suspended/revoked/expired)

- Experience in Microsoft Office (Word/Excel/Outlook) highly preferred

Minimum Requirements

- High School Diploma or GED required.

EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency


For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.