Front Office

If you are looking for a job that provides meaningful work and competitive compensation, consider a position in a State Farm Agent's office. Michael Grant State Farm Agency is successful local agency focused on fulfilling the needs of our customers and creating success for our team.

We have an immediate opening for a full-time, front office representative in our Charlotte, NC office. We seek an energetic professional interested in helping others and providing our clients with a remarkable customer experience.

This is an opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.
  

What we provide

• Base Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Customer Service Experience
  
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)