Director Enterprise SQL Systems

Market America, a product brokerage and Internet marketing company that specializes in One-to-One Marketing, is seeking an experienced Director of Enterprise SQL Systems for our IT team.

About Us:

Market America is a dynamic and fast-growing company specializing in e-commerce and digital marketing. We pride ourselves on innovation, customer satisfaction, and a commitment to excellence.

Position Summary

The Director of Enterprise SQL Systems & AI Data Engineering will lead the design, evolution, and delivery of Market America’s global data infrastructure, including Microsoft SQL Server, MySQL, cloud-based data platforms, and moving us toward an AI-driven analytics systems.

This role oversees the engineering teams responsible for database development, business intelligence, data warehousing, and next-generation AI/ML data systems supporting global e-commerce operations.

You will bring deep technical expertise, leadership excellence, and strategic vision to scale our data platforms, ensure 24/7 reliability, and accelerate the company’s transition toward AI-enhanced decision systems and predictive business intelligence.

Key Responsibilities:

Leadership & Strategy

• Lead, mentor, and grow high-performing teams of DBAs, data engineers, and BI/AI developers across global locations.
• Build a data-first culture - combining SQL excellence with AI-driven insights for smarter decision-making.
• Partner with technology and business leaders to define the data and AI roadmap, aligning with corporate strategy and global growth objectives.
• Serve as a trusted advisor to the CIO/CTO and executive team for all data, analytics, and AI initiatives.

Technical & Operational Excellence

• Oversee enterprise-scale SQL environments ensuring high availability (HA), disaster recovery (DR), scalability, and performance optimization.
• Lead modernization efforts including data warehouse transformation, cloud migration, and AI/ML integration.
• Champion automation and observability practices across data systems to improve delivery velocity and reliability.
• Evaluate and implement emerging technologies in AI-powered database optimization, predictive analytics, and generative BI tools.

Execution & Continuous Improvement

• Develop and track KPIs for system performance, uptime, and delivery efficiency.
• Evolve and enforce best practices for data architecture, ETL/ELT processes, and code standards.
• Lead major incident triage and root cause analysis; deliver proactive solutions for long-term stability.
• Establish frameworks for AI-driven query optimization, anomaly detection, and intelligent forecasting.
• Partner with product and engineering teams to embed analytics and data-driven intelligence directly into digital experiences.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 10+ years of experience managing large-scale SQL Server environments in enterprise settings.
• Proven leadership experience managing distributed data engineering teams.
• Deep technical knowledge of:
  • SQL Server (Clustering, AlwaysOn, Replication, Log Shipping, CDC)
  • Data Warehousing (SSIS, SSRS, Power BI, Tableau)
  • AI/ML integrations using Python, R, or Azure ML
  • Modern architectures – Microservices, Event Streaming, Data Lakes, and Hybrid Cloud
• Strong background in cloud data platforms (AWS RDS, Azure SQL, or similar). Experience in MS SQL, MYSQL, NoSQL is a plus.
• Experience implementing AI-assisted data governance, automated analytics, or predictive modeling pipelines a major plus.

Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.

Qualified candidates should apply online. This position will based at our Greensboro NC offices. Sorry, we are NOT able to sponsor for this position. The role may require occasional domestic and international travel.

Market America is proud to be an equal opportunity employer.

Market America | SHOP.COM is changing the way people shop and changing the economic paradigm so anyone can become financially independent by creating their own economy and converting their spending into earning with the Shopping Annuity®.

ABOUT MARKET AMERICA, INC. & SHOP.COM

Market America Worldwide | SHOP.COM is a global e-commerce and digital marketing company that specializes in one-to-one marketing and is the creator of the Shopping Annuity . Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, North Carolina, and with eight sites around the globe, including the U.S., Market America Worldwide was founded in 1992 by Founder, Chairman & CEO JR Ridinger. Through the company's primary, award-winning shopping website, SHOP.COM, consumers have access to millions of products, including Market America Worldwide exclusive brands and thousands of top retail brands. Further, SHOP.COM ranks 19th in Newsweek magazine's 2021 Best Online Shops, No. 52 in Digital Commerce 360's (formerly Internet Retailer) 2021 Top 1,000 Online Marketplaces, No. 79 in Digital Commerce 360's 2021 Top 1,000 Online Retailers and No. 11 in the 2021 Digital Commerce 360 Primary Merchandise Category Top 500. The company is also a two-time winner of the Better Business Bureau's Torch Award for Marketplace Ethics and was ranked No. 15 in The Business North Carolina Top 125 Private Companies for 2021. By combining Market America Worldwide's entrepreneurial business model with SHOP.COM's powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy®, Express Pay checkout, social shopping integration and countless other features, the company has become the ultimate online shopping destination.

For more information about Market America Worldwide: MarketAmerica.com

For more information on SHOP.COM, please visit: SHOP.COM