Installation Project Specialist, Life Science (NC based)

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Function Summary:

Installation Project Specialist is responsible for ensuring the highest quality installation of Getinge equipment by following manufacturer’s instructions. The Installation Project Specialist will work closely with the Project Manager to coordinate all order activities. The Installation Project Specialist is responsible for attending customer meetings and verifying installation site readiness. Responsibilities also include scheduling installation resources as well as oversight of the 3rd party contractors . The ideal candidate will live in North Carolina in the Raleigh- Durham area.

Job Functions :

• Perform installation training at customer establishments for Getinge certified contractors.
• Assist in the evaluation and certification of contractors
• Develop non-standard cost quotes
• Act as the subject matter expert (SME) for Project Managers and Installation Project Specialists
• Conduct Pre-PO site inspections to identify any non-standard requirements.
• Conduct pre-installation site inspections to ensure installation site readiness. Represent company interests at pre-installation meetings. Interface with customers pertaining to work requirements and protocols.
• Ensure quality installation services at customer establishments in accordance with established procedures and techniques, using proper tools, test equipment, and components.
• Determine the appropriate staffing levels required for installations and schedule install staff.
• Provide direction on installation of Getinge products for both union and non-union contractors with onsite presence required when needed.
• Ensure all site labor is aware of site requirements (for example, working hours, safety equipment and training, reporting structure, etc.)
• Provide feedback to Project Managers on contractor progress and capability.
• Work closely with designated Project Manager on jobs to secure proper coordination of all installation activities.
• Perform installations when needed according to Getinge specifications and verify equipment operation per manufacturer specifications.
• Ensure equipment is fully operable for Service to complete Checkout and begin handling warranty calls.
• Comply with all health and safety codes and procedures, as mandated by Getinge policies, customer/contractor requirements, and regulatory agencies.
• Establish and maintain positive and cooperative working relationships with customers, contractors, and all Getinge personnel.
• Maintain personal competence for meeting job responsibilities through effective use of product information and technical data provided by Getinge and others. Participate in training seminars, meetings, and on-the-job training programs.
• Accurately prepare and submit all required reports, within the timeframe specified.
• Maintain expenses and limits established by company policy.
• Promote company products and services.
• Perform other related duties as assigned.

Required Skills and Abilities:

• Computer literacy; familiarity with information technology concepts, personal computers, Microsoft Windows operating system and Microsoft Office applications.
• Strong verbal and written communication skills.
• Exceptional troubleshooting, diagnostic skills, and the ability to interpret blue prints and installation drawings.
• Must travel as required to customer. Must be able to operate an automobile (valid driver’s licensed required). Extensive travel, by both vehicle and airplane (>85%) may be required depending on the location of projects.
• Must be able to interpret and manipulate data from computer-generated reports, software programs, and written correspondence.
• Must be able to safely and correctly manipulate and utilize required hand tools.
• Ability to work a flexible schedule. Start and end times for an 8-hour shift will flex to meet customer demands.
• Will be required to lift up to 75lbs.

Experience and Education Requirements:

• Associate’s degree in a technical discipline or equivalent (i.e. military training program), or equivalent combination of education and experience.
• Minimum 5 years demonstrated hands-on field experience, including ability to apply technical expertise and make judgments regarding systems and equipment of considerable complexity.
• Preferably 2 years’ experience in an elevated service level position.

Salary range: $40.00- $50.00 p/hr., depending upon experience and location

Company Vehicle Provided

Getinge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.