Medical Front Desk Receptionist

Job Description

Job Description

Medical Front Desk Receptionist

Fuquay-Varina, NC

Part-time • 3–4 days per week

$18–$21 per hour, depending on experience

Join an established physician-owned ophthalmology practice that has proudly served the Fuquay-Varina community for more than 20 years.
Make a difference every day by helping patients see their best.

Fuquay Ophthalmology & Glaucoma is seeking a friendly, dependable, and customer-focused Medical Front Desk Receptionist to join our established physician-owned practice in Fuquay-Varina. As the first person our patients meet, you'll play an important role in creating a welcoming, efficient, and compassionate experience from the moment they walk through our doors.

If you enjoy helping people, thrive in a fast-paced medical office, and take pride in providing outstanding customer service, we'd love to meet you.

This position is ideal for someone who enjoys getting to know patients, takes pride in staying organized, and is looking for a long-term home in a friendly, physician-owned practice.

What You'll Do

· Welcome patients and provide an exceptional check-in and check-out experience.

· Schedule appointments and answer multi-line phones.

· Verify insurance eligibility, update patient records, and collect copays.

· Assist with prior authorizations and other administrative duties after training.

· Work closely with the physician and team to ensure a smooth patient experience.

· Receive cross-training in other front office responsibilities as you grow in the role.

What You'll Bring

· Medical front desk experience preferred.

· Ophthalmology experience is a plus but not required.

· Experience with electronic medical records (EMRs) and scheduling systems is preferred.

· Friendly, compassionate, and patient-focused with excellent customer service skills.

· Strong organizational skills with the ability to multitask in a busy office.

· Excellent verbal and written communication skills.

· Comfortable learning insurance verification, Medicare guidelines, office procedures, and electronic workflows.

· Dependable, organized, and detail-oriented, with a process-driven mindset that ensures accuracy in patient information, scheduling, and insurance documentation.

· We are willing to train the right candidate who has a positive attitude, strong work ethic, and a genuine desire to provide outstanding patient care.

Why You'll Love Working Here

· Physician-owned private practice

· Stable daytime schedule

· Supportive, close-knit team

· Opportunity to learn ophthalmology

· Long-term career opportunity

· Appreciated and recognized for your contributions

What You'll Get

· Consistent part-time schedule (3–4 days per week) with no evenings or weekends

· Competitive pay: $18–$21 per hour, depending on experience

· Paid Time Off (PTO)

· Paid holidays

· Optional 401(k) retirement plan

· Paid training and opportunities to learn new skills

· A supportive, physician-owned practice where you'll work directly with Dr. Kenneth Roach and a close-knit team dedicated to outstanding patient care

About Fuquay Ophthalmology & Glaucoma

Fuquay Ophthalmology & Glaucoma is a well-established, physician-owned private practice that has proudly served the Fuquay-Varina community for more than 20 years. We are committed to providing exceptional, personalized eye care in a warm, welcoming environment where every patient is treated with compassion and respect.

You'll work directly with our physician and a small group of dedicated professionals who value teamwork, professionalism, and outstanding patient service. Because we are a close-knit practice, every team member plays an important role, and your contributions will be recognized and appreciated.

We believe in building long-term relationships—not only with our patients, but also with our employees. If you're looking for a stable, supportive workplace where you can make a meaningful difference in patients' lives while enjoying a consistent daytime schedule, we'd love to hear from you.

We value kindness, professionalism, and treating every patient like family. Unlike a large corporate healthcare system, you'll know your coworkers, build lasting relationships with patients, and be an important part of a close-knit team.