Account Manager Assistant Director Pittsburgh or Charlotte

Location: Charlotte, Pittsburgh

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Our Sales & Strategic Pursuits function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture.

The opportunity

The Account Manager works within our Sales Activation team and is responsible for working with the Global Client Service Partner (GCSP), Sales Leader, Sales Activation Leader and the Sales Executive (SE), where applicable, to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Account Manager ensures cross-service line and cross-geography team integration on our largest, most complex global accounts and that we deliver exceptional client service in all internal and external encounters.

Your key responsibilities

You will be responsible for managing one to two Global 360 or Focus Core accounts and will be expected to drive the key activities of EY’s Account Management Framework (AMF). You will work with the GCSP and SE (if applicable) to co-develop account strategy and drive the global execution of the account plan(s). This may include relationship strategy and advancement, service line planning, account integration, pursuit support, and pipeline development with discipline and rigor. You’ll be expected to serve as a knowledge hub of the account(s), connecting the global team to EY growth drivers and client business issues. You will also be expected to have a strong understanding of the client business agenda and EY solutions to enable leveraging the global EY network to connect our clients to the right people.

Skills and attributes for success

· Ability to influence leaders, impact sales excellence and drive account actions

· Ability to operate both internally and externally and on a local and global virtual basis to achieve results

· Work with minimum supervision, operating with agility, versatility and strong problem-solving ability

· Act as a key leader for strategic account activation

· Own the Assessment of Service Quality (ASQ) process by developing the plan, leading/attending interviews and driving action after the interviews and year-end follow up

AI-native mindset with strong proficiency in using generative AI and automation tools to improve effectiveness, accelerate learning, and support data-driven decision-making

To qualify for the role, you must have

• 7-10 plus years of account management or similar relevant experience preferably within Financial Services
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Effective influencing and relationship building skills with strong executive presence
• Excellent written, verbal, and presentation skills
• Strong attention to detail and sound organizational skills
• Ability to manage multiple priorities simultaneously
• Bachelor’s degree (emphasis in Marketing or Business preferred) or relevant experience

Ideally, you’ll also have

• Experience in delivering client-focused solutions based on customer needs
• Strong business/commercial acumen and an understanding of major industry sector trends
• Leadership, facilitation, coaching and mentoring skills
• Strategic thinking and analytical skills

What we look for

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective that will thrive in this environment.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $100,000 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $120,000 to $212,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected] .