Program Specialist II - Grades 6-10 (Forsyth County)

Goodwill Ind NW NC Inc
Winston Salem, NC

Job Description

Job Description

The Program Specialist II partners with the Program Assistant Director to execute strategic and integrated plans to effectively deliver the Middle and High School Programs; assuring students (grades 6-10) and families are being served with current and accurate information and offered personalized services. The main responsibilities include:

  • Remain current on best practices and trends in the delivery of college and career preparation services to middle and high school students and parents
  • Plan and assist with annual recruitment efforts.
  • Collaborate with various staff members and other internal departments on the implementation of engagement strategies for middle and high school parents.
  • Collaborate with Outreach Teams to meet the needs of students.
  • Track and implement plans for middle and high school students’ program participation and completion.
  • Coordinate special student engagement initiatives including but not limited to the Leadership Council, Crosby Club and college tours.
  • Monitor 6-10 Program email accounts and independently respond to inquiries.
  • Manage programming details and complete execution of academies including planning, staffing, creating Zoom links, and promotion to increase student attendance.
  • Design and deliver presentations and other materials.
  • May occasionally supervise volunteers and lead internal projects.
  • Extensive independent usage of technology and workflow systems (including but not limited to our customized database platform, email/text messaging platforms, and running reports and updating student data using PowerBI).

· A four-year degree.

· Excellent verbal and written communication skills.

· Highly organized and detail oriented.

· The ability to work independently with limited supervision.

· Proficient in Microsoft Office Suite and Google Drive.

· Ability to collaborate effectively with leadership, peers and colleagues.

· Previous experience working in a school setting.

· Proven experience working with diverse student populations.

· Comfortable speaking in small and large group settings

· Bilingual (Spanish) fluent speaking and written translation skills.

· Ability to establish and maintain effective working relationships with school personnel and parents.

· Ability to respond quickly and effectively to uncertainty and change.

· Ability to work in a fast-paced environment.

· Ability to consistently be at work and on time, respond to management direction and seeks feedback and coaching for continuous improvement.

· Ability to embrace and promote an inclusive environment.

· Ability to balance multiple priorities and tasks.

Most of the work will be performed independently or amongst a team in an office setting and in schools. Must be able to do light lifting and have a valid NC driver’s license with reliable transportation. A pre-employment background check and drug screening are required.

Posted 2026-03-20

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