IT Director II

: Description of Work

Salary Recruitment Range: $112,683 - $120,000 Salary Grade: DT13

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Mission of the Department of Insurance: To promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.

Primary Purpose of the Position:

The role of the IT Director II is both an administrative and managerial position, directing work for a range of information management resources and disciplines. The IT Director II is to provide top-level, high visibility, department-wide leadership in; (1) establishing and maintaining a comprehensive portfolio of applications and services that support the department, (2) driving business process transformation (process engineering) across the department, while partnering with senior divisional leaders on continuous improvements, (3) enhancing and maintaining the departments business continuity plans, business risk mitigation and disaster recovery. The position leads Development, Operations and Process teams, working with technical resources on the implementation and management of solutions that align to divisional (business) needs. The position leads business process transformation (process engineering) across the department with the goal of increasing efficiency, improving product/service/regulatory quality and reduce operating costs. Focus includes analysis of business workflows, prioritization of efforts that lead to improvements, and reporting results against goals.

Incentives of NC State Employment: We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by Blue Cross Blue Shield of NC
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the link below:

Knowledge, Skills and Abilities / Competencies

• Thorough knowledge of the capabilities and limitations of a wide range of equipment, software, and services necessary to administer the information processing needs.
• Thorough knowledge of the management techniques involved in resource allocation and personnel management.
• Experience with Application Development
• Experience with Azure Cloud Operations
• Experience with Project Management

Minimum Education and Experience Requirements

Bachelor's degree in computer science or IT related field from an appropriately accredited institution and six years of progressive experience in the related area including at least two years of managerial experience; or Associate degree in computer science or IT related field from an appropriately accredited institution and seven years of progressive experience in the related area including at least two years of managerial experience; or an equivalent combination of education and experience.

Supplemental and Contact Information For consideration for this vacancy, all applicants must complete an on-line application using the “APPLY” button above. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified. To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit. The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution. The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals. ***INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION*** ***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy*** Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date. Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied. Cassie Dickerson, HR Technician III NC Department of Insurance Human Resources Office Phone: (919) 807-6043