Remote Itinerary Planning Specialist

Consultwithtray
Charlotte, NC

Do you enjoy working with clients and supporting travel planning from start to finish?

We are expanding our remote client services team and are seeking a Remote Itinerary Planning Specialist to support leisure travel bookings and customer inquiries. This role focuses on assisting clients with reservations, itinerary coordination, and ongoing travel support in a fully remote environment.

Full training and structured onboarding are provided. Prior travel industry experience is helpful but not required.

Key Responsibilities

  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.
  • Communicate professionally via email, phone, and online chat.

  • Research destinations, offers, and travel options to suit each clients needs and budget.
  • Prepare personalised travel itineraries and simple proposals or quotes.

  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.

  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

What Were Looking For

  • Excellent communication and interpersonal skills.

  • Friendly, professional manner with strong attention to detail.

  • Self-motivated, organised, and able to work independently.

  • Confident using computers, email, and online tools.

  • Previous experience in travel, hospitality, sales, or customer service is

    beneficial but not essential.


Technical Requirements

  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

  • Quiet workspace suitable for client conversations.


Benefits

  • Fully remote work from home anywhere.

  • Flexible schedule to fit around your lifestyle.

  • Access to exclusive travel perks and discounts.

  • Full training and continuous support provided.

  • Friendly, collaborative team culture.

Posted 2026-02-11

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