SR. CLOUD OPERATIONS ENGINEER (CHARLOTTE, NC)

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Job Summary:

This position will be supporting Canteen, a sector of Compass Group, focused on unattended retail solutions for clients and consumers across the US. The role will be focused on cloud and platform engineering, automation, and modernization, along with the execution of our ongoing operational activities related to our existing cloud footprint.

Responsibilities:

• Provide quality advice and ensure well-thought through recommendations that build maturity in automating common operational activities.
• Assist in developing, scoping, and defining deliverables that guide the operations team
• Adhere to industry best practices and established enterprise standards
• Work within a collaborative team, adhering to Agile best practices, documentation, and knowledge sharing
• Develop and maintain deployment pipelines in Microsoft Azure DevOps and AWS Systems Manager
• Engage with development teams to ensure pipeline support is provided as needed in accordance with security practices, and that source code is properly managed across solutions
• Develop and maintain operational automation scripts written in PowerShell (or Linux Bash) and orchestrated with AWS Systems Manager
• Perform Security and Risk Management through proper audit logging, encryption key management, certificate management, and software vulnerability management
• Perform Resource and Platform Management by leveraging automation to provision (or reclaim) cloud resources.
• Perform Event Management through proper monitoring, logging, and alerting. Ensure solutions are resilient and require minimal support overhead
• Perform Change and Release Management process that adhere to corporate practices. Assist in developing and implementing proper environment strategy for all solutions or projects.
• Perform Problem and Incident Management in coordination with product teams to address issues when they arise, perform root case analysis, and implement corrective actions to mitigate future occurrences
• Perform Cost Management analysis on a regular basis to ensure efficiency and identify anomalies with provisioned resources.
• Perform Business Continuity Planning, ensuring that backup and recovery practices are properly managed, routine data refresh activities occur for non-prod environments, and perform disaster recovery testing on a regular basis

Qualifications:

• Bachelor’s degree required.
• 3+ years of experience in programming, automation, or similar role and the following qualifications:
• Extensive knowledge of core computing concepts (compute, networking, security, platforms, cloud)
• Extensive experience writing and understanding Python, PowerShell, and/or Bash scripting languages (preferably PowerShell)
• Extensive experience working with CI/CD pipelines (preferably Microsoft Azure DevOps)
• Experience working with orchestration toolsets (preferably AWS Systems Manager)
• Experience writing YAML scripts for AWS Cloud Formations (desired, but not required)
• Experience working with SQL, ISS, Tomcat, and other core services

• Experience working in a formal Software Development Lifecycle (SDLC) environment
• Experience working in an Agile / Scrum environment
• Experience with basic project management skills

• The ability to work independently and in a team environment
• Creative problem-solving skills
• Managing conflicting priorities
• Committed and enthusiastic approach to supporting business customers
• Excellent written and verbal communication skills
• Excellent organizational and time management skill

Apply to Compass Group today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here for paid time off benefits information.

Req ID:  1471402

Compass Technology

Bankston B Williams