Assistant Property Manager

Part-Time Assistant Property Manager (24 Hours/Week)
Location: Kannapolis
Reports to: District Manager

Grow Your Career at USA Storage Centers
At Highline Storage Partners, we’re committed to creating storage experiences that go beyond the standard. Through our USA Storage Centers brand, we deliver customer-first service, clean and secure facilities, and a supportive team culture. If you’re a self-starter who enjoys helping people and keeping operations running smoothly, we’d love to have you on the team.

About the Role
The Part-Time Assistant Property Manager supports the daily operations of our storage facility by assisting the Property Manager and delivering exceptional service to our customers. This role averages 24 hours per week and is ideal for someone who thrives in a customer-facing position, enjoys maintaining a clean and organized environment, and can support administrative and sales activities.

What You’ll Do

Customer Service & Sales

• Greet and assist customers with rentals, payments, and general inquiries.

• Support sales efforts by responding to leads and promoting products and services.

• Help maintain a clean and welcoming office and customer area.

Operations & Administration

• Process payments and support daily tasks such as bank deposits, reports, and record updates.

• Assist with managing past-due accounts and supporting lien processes.

• Help track facility performance and provide updates to leadership.

Facility Maintenance & Security

• Conduct property inspections to ensure cleanliness, safety, and appearance standards.

• Assist with basic maintenance tasks such as unit cleaning, changing locks, and light upkeep.

• Help maintain supply inventories and escalate safety/security issues when needed.

Team Support

• Work closely with the Property Manager to ensure smooth daily operations.

• Step in during scheduled absences or high-volume periods to support the property.

• Uphold company policies and embody “The Highline Way” in daily interactions and decisions.

What We’re Looking For

Required Skills & Experience

• Strong communication and customer service skills.

• Ability to work independently, multitask, and prioritize.

• Comfortable performing light maintenance and physical tasks.

• Basic computer skills (Microsoft Office, email, etc.).

• High school diploma or GED required; college coursework a plus.

• Prior experience in retail, customer service, or facility operations preferred.

• Valid driver’s license and insurance; ability to pass background/drug screening.

Physical & Schedule Requirements

• Ability to lift and carry up to 50 lbs.

• Ability to stand for extended periods.

• Availability to work Saturdays and maintain a consistent part-time schedule (24 hours/week).

• Reliable transportation to and from work.

Why Join Highline?

• Competitive hourly pay ($16-$18).

• Supportive, team-first culture.

• Opportunities for growth and advancement.

• The chance to make a meaningful impact in your community.

At the core of our culture is The Highline Way —our commitment to leadership, accountability, excellence, trust, teamwork, and communication. These values guide everything we do and ensure that our team members and customers feel valued, supported, and empowered to succeed.

Ready to apply? We’re excited to learn more about you. Click below to submit your application!