Continuous Improvement Technician - Web Coating & Mixing

Ready to solve complex manufacturing puzzles overnight?

If optimizing processes, digging into data, and coaching teams energize you, DNP Imagingcomm America Corporation (DNP IAM) wants to hear from you. In our Concord, NC facility, you’ll help our FGR Coating and Mixing operations deliver top-tier quality for a global leader in printing media.

What You'll Tackle

Picture this: a coating line shows a subtle runnability shift. You consult operator inputs, scrutinize pressure and flow trends, validate the data collection, and orchestrate a focused plan with maintenance. By shift-end, you’ve stabilized throughput, updated the work instruction, and scheduled a Kaizen to permanently remove waste from the workflow.

• Be the process specialist for FGR Coating and Mixing, driving safe performance and team results.
• Lead/document 5S and Kaizen; collaborate with engineers and cross-functional partners on machine/process modifications and improvements.
• Perform equipment troubleshooting; coordinate with maintenance to maximize uptime.
• Conduct process troubleshooting alongside operators to improve quality and runnability, reduce scrap, and elevate uptime.
• Analyze failure data to determine root causes and implement corrective actions.
• Train teams on new instructions, equipment, and technologies; write, audit, and refine SOPs for best practices.
• Verify the accuracy of production data and enhance collection systems for better analysis.
• Identify and resolve safety and environmental concerns; document and retrain as required.

What You Need

• BS in engineering technology, or AS in engineering technology plus 2+ years of manufacturing experience.
• Knowledge of pumps, piping, pressure gauges, and other fluid-related equipment.
• Basic electronics/electricity knowledge.
• Strong troubleshooting track record.
• Advanced Excel for analysis and proficiency across Microsoft Office.
• Comfort with 12-hour night shifts on a 2-2-3 rotation (work 7 of 14 days: 2 on, 2 off, 3 on, 2 off, 2 on, 3 off) and occasional flexibility to support 24/7 operations.

Bonus Qualifications

• Background in thin film or paper web coating, or other high-speed rotating equipment environments.
• Awareness of OSHA, EPA, HAZWOPER, and ISO 14001 standards.

Physical Expectations & Safety

Regularly talk or hear; frequently sit, walk, and stand; occasional hand use (finger, handle, feel) and reaching; lift up to 25 lbs occasionally and 50+ lbs infrequently. Vision requirements include close, color, depth perception, peripheral, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Wear required PPE in manufacturing areas: safety glasses, nitrile/canvas gloves, hearing protection, ANSI-approved footwear, and others as required.

Skills & Equipment

• Mechanical Troubleshooting
• Computational Fluid Dynamics (CFD)
• Blueprint Reading
• Key technology: Extrusion Machine

Who We Are

We are the U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP), the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons for barcode printers. We deliver a broad suite of solutions for photo retail, aligned to retailers’ goals and trusted by customers for quality and reliability. Explore more at .

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status