Administrative Office Assistant - Wilmington NC

Office Administrative Assistant - New Home Sales
Location: Wilmington NC

Seeking a qualified Office Coordinator to augment our company's growing team & continue building their business & brand.

This is a critical role in the office and they need someone with a good phone presence & followup with potential leads/clients.  Someone with knowledge of loan processing & event planning would be beneficial!

The successful candidate must have some experience in Office Management &/or customer service (within construction, retail, or banking/finance, etc) for serious consideration.

Responsibilities

• Register 100% prospects with complete and accurate demographic information and follow up as often as possible with prospective buyers.
• Achieve high levels of customer satisfaction by setting up meetings efficiently and coordinating schedules accordingly.
• Guide buyers through the mortgage process, lot purchase, sale of current home, home finishes selections process and building process to a successful closing.
• Provide ongoing support for others on the sales team through various administrative tasks including meeting with customers and construction staff.
• Financially qualify buyers through a complete understanding of finance programs (conventional, FHA, VA) and tax benefits.
• Call warm leads to set sales/design appointments & process with the customers and through the paper process.
• Maintain and update the model center for the latest product and color selections.
• Work with lenders to expedite the loan process.
• Coordinate sales events with the sales team and general manager.

Desired Skills and Experience

• Banking experience (within mortgage industry) is benefit!
• Exposure to the New-Home Sales process is a benefit!
• The position requires involvement in the new-home sales loan / mortgage processes & paperwork.
• Further, it is highly desirable for candidates for this position to possess at least 2 years of solid inside sales experience (new construction home sales experience is highly preferred).
• This position requires well-developed verbal, written, interpersonal, presentation, PC, and team player skills.
• Real estate license not required

• Respond to Lead-Calls and meeting potential customers

• Assist the Sales Manager on homeowner design ideas and work with construction team to meet those customized plans

• Assist the team with Banks to originate loans / finances.

NOTE:

* Great Promotion possibilities within Sales

* Competitive Benefits

* Vacation Pay & Holidays