Customer Service Representative
A Cleaner World is a trusted leader in the dry cleaning industry, dedicated to delivering outstanding customer service and innovative solutions. As a Customer Service Representative, you will play a vital role in ensuring every customer has a positive experience, whether in person, over the phone, or via email. This position offers the opportunity to work in a supportive, fast-paced environment with flexible scheduling and room for growth. Join a team that values your enthusiasm and commitment to service excellence.
Responsibilities
- Greet and assist customers in person, by phone, and through email, ensuring a welcoming and professional experience
- Provide information about dry cleaning products and services, helping customers choose the best solutions for their needs
- Address and resolve customer concerns or complaints promptly and courteously
- Accurately maintain records of customer interactions, transactions, and feedback
- Work collaboratively with team members to deliver consistent, high-quality service
Qualifications
- Excellent communication and interpersonal skills
- Customer-focused attitude with the ability to handle challenging situations professionally
- Strong organizational and time-management abilities
- Ability to work both independently and as part of a team
- Previous customer service experience is a plus, but not required
Job Details
- No prior experience required—training provided
- Flexible scheduling available
- Work Monday to Friday, with some Saturdays as needed
- No Sunday shifts
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for growth and development within the company
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