AEM Technical Lead

About the Role
We are seeking an experienced AEM Technical Lead to join our growing Digital Solutions team. This role supports Adobe Experience Manager environments for enterprise-grade digital experiences. You will be responsible for implementing CI/CD pipelines, automating infrastructure, supporting containerized services, and guiding teams on AEM cloud best practices and web operations. 

You should be adept at working in fast-paced environments, leading technical operations, and managing high-availability infrastructure for content-driven digital platforms. Strong communication, systems thinking, and a passion for automation and operational excellence are essential.

We are looking for candidates who can do 1 day per week in office. Possible locations are Tampa, Charlotte, New York, New Jersey and Mississauga, Ontario.

Key Responsibilities

• Design, implement, and maintain CI/CD pipelines and environment automation using Jenkins, GitHub Actions, Terraform, and Ansible 

• Manage and operate AEM as a Cloud Service environments including provisioning, configuration, deployment, and troubleshooting 

• Configure, monitor, and support Apache web servers and AEM Dispatcher setups 

• Build and manage containerized services using Docker and Kubernetes across development, staging, and production 

• Guide internal and external teams on performance optimization and operational best practices for AEM 

• Lead infrastructure builds for high-availability production environments on AWS, GCP, or Azure 

• Automate operational tasks and enhance deployment workflows using Bash, Python, and Groovy 

• Monitor site uptime and performance using tools like New Relic, Datadog, and Splunk 

• Maintain operational documentation including DR runbooks and infrastructure diagrams 

• Participate in incident response and on-call support rotation 

Required Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent work experience 

• 5-7 years in DevOps or web operations roles with AEM (v6.5), including AEMaaCS 

• Experience with AEM migrations, Apache server, and Dispatcher configuration 

• Experience with configuring/maintaining CDN/WAF, Adobe Enhanced Security

• Strong experience with Docker and Kubernetes in production environments 

• Proficient with Terraform, Ansible, Jenkins, and GitHub Actions 

• Solid Linux/Unix administration experience 

• Strong scripting proficiency in Python, Bash, or Shell 

• Familiarity with observability and monitoring tools (e.g., Splunk, AppDynamics) 

• Understanding of load balancing, clustering, and high-availability architecture 

Preferred Qualifications

• Adobe Certified Expert: AEM Sites DevOps Engineer or Architect 

• Experience with Adobe Cloud Manager, Adobe I/O, and AEM Brand Portal 

• Familiarity with virtualization tools such as VMware or Vagrant 

• Exposure to PHP-based platforms and hybrid infrastructure models 

Preferred Tools & Technology Stack

• Adobe Experience Manager (AEMaaCS), Apache  AEM Dispatcher 

• Adobe Cloud Manager, GitHub Actions, Jenkins 

• Docker, Kubernetes, Terraform, Ansible 

• New Relic, Datadog, Splunk 

• AWS, Azure, GCP 

• Bash, Python, Groovy Scripting 

• CDN/WAF, Fastly

Nice to Have Qualifications

• Adobe Commerce Certifications - Adobe Certified Expert

• 5+ years of experience Adobe Commerce development

• 3+ years of experience working on Adobe Commerce enterprise solutions

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***Candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice .

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected].

California applicants: Please click here for CCPA disclosures.