OPTIMIZATION ANALYST- HYBRID

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Job Summary

We’re looking for a motivated and operations-savvy Program Insights & Operations Analyst to join our Data-Driven Cleaning (DDC) team. This role is ideal for someone who thrives in fast-paced environments and wants to play a critical role in scaling a technology-enabled transformation in facilities management. You’ll focus on bringing the DDC program to life at pilot locations—turning strategy into execution and insights into outcomes.

What You'll Do

• Drive DDC Execution at Pilot Sites
• Serve as a SME across all aspects of DDC implementation—from discovery to data-backed optimization.
• Partner with site teams to configure and operationalize RelayPro, Simple Scheduler, Butlr sensors, inspection, and dashboards.
• Apply knowledge gained from earlier pilots to guide best practices and avoid common pitfalls.

Champion Data Integrity & Adoption

• Monitor and validate data across time-on-task, inspections, work orders, and people-counting.
• Ensure clean, actionable data is flowing through the system by coaching and supporting operations teams.
• Track compliance and intervene as needed, on-site or remotely, to reinforce data-driven processes.

Design and Prove Hypotheses

• Collaborate with internal teams and site stakeholders to define what success looks like at each pilot site.
• Build and maintain scorecards that measure incremental value from Day 1.
• Translate site-specific objectives into testable hypotheses and validate them using data.

Operational Engagement & Training

• Work closely with unit managers and frontline staff to shift mindsets and build investment in the program’s success. Partner with Operations leadership to develop incentives and recognition programs where needed to reinforce engagement.
• Provide on-site coaching and support as needed to drive adoption of new tools and workflows.
• Establish site-level routines for usage reporting, schedule adjustments, and threshold tuning.

Support AI Model Development

• Play a key role in “training the machine” by helping validate AI-generated recommendations with Ops teams.
• Serve as a bridge between analytics and field teams—ensuring the model evolves based on real-world feedback.

What We're Looking For

• 1–3 years of experience in operations, facilities, hospitality, or similar field
• Familiarity with CMMS platforms a plus
• Strong analytical mindset with a passion for solving real-world problems
• Comfortable with ambiguity and excited to help shape a growing program
• Excellent communicator and coach—especially with frontline staff
• Willingness to travel to pilot sites as needed (up to 25%)
  
  

Apply to Compass Group today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here for paid time off benefits information.

Req ID:  1470333

Compass Technology

MARY DICKSON