Counter Sales

Colony Tire is currently seeking a full-time Counter Salesman to join our team in Plymouth, NC! Full benefit package offered, including Medical, Dental, Vision, 401(k) + company match, Employee Stock Ownership Plan (ESOP), paid holidays, vacation time, company paid life insurance, and short-term disability.

Summary: Counter Sales personnel are responsible for providing outstanding customer service to customers/potential customers by selling tires, road hazard and recommended services, benefits and product features, create long-term loyalty bonds with customers, drive sales and profitability of the store, and maintain a clean store; as well as other duties as assigned by the Store Manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Tasks and Responsibilities:

• Greet customers and determine what each customer wants or needs in person and over the phone
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions and policies regarding payment and exchanges.
• Maintain records related to sales in the Point of Sale (POS) software
• Place special orders or call other stores to find desired items.
• Be available to drive guest vehicles.

Knowledge, Skills, and Abilities:

• Communication - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively.
• Customer and Personal Service - Including but not limited to customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sales and Marketing - Including but not limited to marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Time Management - Managing one's own time.
• Service Orientation - Actively looking for ways to help people.

Work Styles:

• Dependability- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Cooperation- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude, even in very difficult situations.
• Independence- Job requires guiding oneself with little or no supervision and depending on oneself to get things done.
• Integrity- Job requires treating people with respect, keeping commitments, working ethically and upholding organizational values.
• Stress Tolerance- Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Environment:

The job is typically performed in an indoor environment, however exposure to outside weather conditions is not uncommon. The employee may be required to stand for long hours while working at the service counter, stools may or may not be available. The employee must regularly move or handle merchandise through the store generally weighing 0-50 pounds.

Education:

High school diploma or equivalent is required. A minimum of one (1) year related experience in tire sales is preferred but not required.

VEVRAA CONTRACTOR/SUBCONTRACTOR REQUESTING PRIORITY REFERRAL OF PROTECTED VETERANS

EOE: Minorities/women/protected veterans/individuals with disabilities

EEO Policy Statement

Colony Tire Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Colony Tire Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Colony Tire Corporation expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Colony Tire’s employees to perform their expected job duties is absolutely not tolerated.

View the EEO is The Law Poster.

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf