Business Line Operations Leader, NAM

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Business Line Leader, ELDS North America

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

We are seeking a dynamic and experienced professional to join our organization as the Business Line Operations Leader, ELDS NAM. In this key leadership role, you will be responsible for leading the ELDS factories in the US & Mexico. Your primary objective will be to drive accountability in delivery performance, ensuring on-time delivery to our valued customers, while also managing the operational rigor of our factories to enhance collaboration and predictability.

This role follows a hybrid work model (#LI-Hybrid), with Mebane, NC as the preferred location. However, there is flexibility to be based out of other ELDS NAM locations. The position requires approximately 40% travel.

Your role and responsibilities:

• Delivery Performance: Owns and is accountable to deliver KPIs in line with ABB expectations, including: Safety, Quality, Delivery, Inventory, Productivity. Responsible for continuing good operational momentum and accelerating backlog reduction and improving on-time delivery commitments.
• Safety & Sustainability: Responsible for supporting our employees in improving safety, and our customers in reducing their CO2 emissions, improving safety, complying with environmental regulations and improving circularity.
• Operational Rigor: Implement and enforce operational rigor across the factories, promoting standardized processes, best practices, and quality control measures. Continuously evaluate and refine operational workflows to maximize efficiency, minimize waste, and streamline production cycles.
• Sales Team and Factory Coordination: Build and maintain effective communication channels between the sales team and factories, fostering a strong collaborative environment. Act as a bridge, ensuring seamless information flow and alignment to meet customer demands and expectations.
• Customer Loyalty: Collaborate closely with the sales team to understand customer requirements and expectations. Leverage customer feedback and market insights to continuously enhance customer experience and satisfaction. Drive customer-centric initiatives to strengthen relationships and improve overall service levels.
• Leadership and Team Development: Lead and inspire a high-performing team, fostering a culture of excellence, collaboration, and innovation. Mentor and develop team members, empowering them to achieve their full potential and contribute to the company's strategic goals.

Our Team Dynamics:

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor's degree in Business Administration, Engineering, or a related field (Master's degree preferred)
• 15+ years of experience required
• Proven experience in a senior leadership role, driving customer and process excellence within a manufacturing, commercial, P&L or industrial environment
• Strong understanding of sales and factory operations, with a track record of successfully connecting the two for improved delivery performance and customer satisfaction
• Demonstrated experience in implementing operational rigor, process improvement methodologies (e.g., Lean, Six Sigma), and performance management systems
• Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels and proven leadership capabilities, including team management, coaching, and talent development

Why ABB?

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

What's in it for you:

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.