**General Summary**
Works with business and clinical sponsors to promote the successful intake, prioritization, resource allocation, approval, planning, and execution of projects and programs that deliver expected business value. Maintains a comprehensive project portfolio ensuring each project has clearly defined scope, business justification, resource requirements, delivery dates, and benefit realization metrics defined. Contributes to a body of knowledge of the System's project experience. Facilitates excellent teamwork within project teams and with customer teams.
**Duties and Responsibilities**
**Essential Functions:**
+ Manages projects and programs to ensure customer satisfaction, including: communicating progress to stakeholders and management; developing project charters, plans, estimates and schedules; ensuring work is completed and reporting variances; assigning tasks to team and controlling work loads; developing implementation, maintenance and support plans; tracking issues and risks; supporting project managers within other teams and mentoring junior project managers; facilitating prioritization of projects within a program; developing policies and procedures for projects; facilitating customer focus groups; designing project team staffing; negotiating service agreements with customers; developing and executing PM training; and socializing importance of PM to organization.
+ Changes management of business and clinical projects by: managing relationship with customer; developing business case and requirements with customers; documenting customer processes being changed; facilitating redesign of processes; recommending changes to customer processes.
+ Ensures that knowledge gained from project experience is reused in subsequent projects by: ensuring complete project documentation; collecting data from project activity; facilitating team collaboration; ensuring lessons learned are captured and reused. Recognizes and identifies potential areas for improvements to existing definitions, processes, policies, and procedures and proposes/updates standard work accordingly.
+ Ensures quality of projects by: reviewing adherence to methodology; correcting or elevating deviation from standards; and quantifying project benefits.
**Common Expectations:**
+ Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
+ Maintains established policies and procedures, objectives, quality assessment and safety standards.
+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
+ Continuously assesses and improves the department/service line/entity/System's performance. Maintains appropriate quality control/assessment programs (if applicable).
+ Acts as a mentor to individual(s) assigned as project leader(s).
**Qualifications**
**Minimum Education:**
+ Bachelors Degree Required
**Work Experience:**
+ 8 years Project Management with Computer Science, Business or Systems Analyst background. Required
+ Healthcare experience. Preferred
**Courses and Training:**
+ Project Management Professional Certification Upon Hire Preferred
**Knowledge, Skills, and Abilities:**
+ Excellent business relationship skills.
+ Excellent communications and trouble shooting/problem solving skills.
+ Must be flexible, adaptable and able to function under pressure.
+ Organizational skills, independent thinking and management competencies.
**Quality of Life**
Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.
Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.